Add automated emails to Timeline Events

[andrenellin]

Is it possible to add automated emails sent by HubSpot to the Contact or Deal Timeline as an event? For example Marketing Email 1 Sent,

[coldrickjack · Accepted solution]

Hi @andrenellin,

Emails sent automatically via workflow should appear by default on the contact record. If you filter the timeline by "Marketing Emails" you should see something similar to this:

Marketing email events will not show up on deal records. One to one emails (sales emails) will show up on deal records. In short:

• Marketing Email Activity - visible on contact record
• Sales Email (one to one) Activity - visible on both contact and deal records

[YBen-Avraham]

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• Marketing Email Activity - visible on contact record
• Sales Email (one to one) Activity - visible on both contact and deal records

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I only see Marketing (Automated) emails on the Contact Activities Timeline if a Workflow sent them.  If a Marketing Email was sent to an individual Contact, it does not appear! [Scratching my head]

[Jaycee_Lewis]

Hi, @andrenellin 👋 Thanks for reaching out. Hey @coldrickjack @Bryantworks @DanielSanchez, do you have any experience here? Thank you! — Jaycee