Access to new workflow extensions

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New Contributor

Hi

I have created a workflow extension via postman and recived a successful response, when i go into my app => workflows I dont see it as an available task/option, clearly I am missing a step but unsure where, can anyone shed some light please

Thanks

Adam

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HubSpot Moderator

Hey @aybee,

 

Just to clarify, did you create the workflow defintion on app 216042? If so, I looked through the following HubSpot portals: 6494xxx7403xxx and 7403xxx and I do not see that app 216042 has been installed on any portal (Under 'Settings' > 'Integrations' > 'Connected apps').

 

In order for the workflow extension to be available on your HubSpot account, do ensure that your team have the app installed on the portal. 

 

If I'm looking at the wrong HubSpot portal account or app ID, do share with me the one in question so that I can further troubleshoot on my end. Thank you!

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Solution
HubSpot Moderator

Hey @aybee,

 

Just to clarify, did you create the workflow defintion on app 216042? If so, I looked through the following HubSpot portals: 6494xxx7403xxx and 7403xxx and I do not see that app 216042 has been installed on any portal (Under 'Settings' > 'Integrations' > 'Connected apps').

 

In order for the workflow extension to be available on your HubSpot account, do ensure that your team have the app installed on the portal. 

 

If I'm looking at the wrong HubSpot portal account or app ID, do share with me the one in question so that I can further troubleshoot on my end. Thank you!

View solution in original post

New Contributor

Thanks, I will take another look, not entirely sure about installing apps, Will do some research

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New Contributor

Worked it out thanks for responding