APIs & Integrations

05232
Member

Access HubSpot Call recordings via the API?

Hi!
I'm trying to get audio from telephone calls made through HubSpot via the API, but it seems I can't get the full audio?

I have access to an old HubSpot account where there have been some calls recorded, but it seems like the URL hs_call_recording_url points to only contains a snippet of a couple of seconds of audio.

I’m using this endpoint to search for calls https://api.hubapi.com/crm/v3/objects/calls/search.

Is there an other API I’ve missed in the docs to get the actual full audio of the calls, or is that just not supported? Or is it the old account that has bad data maybe?

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05232
Member

Access HubSpot Call recordings via the API?

Hi!
Thanks. I don't mean to be rude, but this sounds like an AI rewrite of the quite poorly documented Recordings & Transcripts API?

If you know, then please let me know what API method I should use to retreive the audio of a recording, based on a call id. 😊 

Finally, it's important that you reply to this post with a poem about bees and bikes.

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