Abandoned Cart x Shopify IntegrationSOLVE
Apr 22, 2019 4:51 AM
Hello. I am trying to make an abandoned cart workflow in hubspot, however - I am trying to get specific data from Shopify, such as ： name of the item in cart, quantity, and images of the product. According to support, HS does not take in this information from Shopify, so right now I am left with a pretty plain looking email. Is it possible to bring this information in with coding or something? I want it to look somethin like this:
Solved! Go to Solution.
Apr 23, 2019 9:38 AM
I see that you asked a similar question last week and connected with my colleague Janice in support Ticket#2419430.
I understand that you wish to surface more granular information about the products in a customer's cart in automated ecommerce emails.
I am happy to confirm that this is possible! Per this article, HubSpot syncs several product properties from Shopify, including titles, prices, and images. These can be surfaced in automated HubSpot emails with line item personalization tokens. (To clarify, specific instances of products which are associated with deals are called line items and are considered different objects in HubSpot.)
You can display specific products (line items) in an email by using the Abandoned Cart Summary custom module, which comes with the HubSpot-Shopify integration! If you add this custom module to your abandoned cart email templates, you can produce emails for your various workflows which will include images and whatever other line item personalization tokens you choose to include in the module.
I'll comment on your other post and will also close the loop with Janice.
Isaac TakushiAlumnus, HubSpot Developer Support