APIs & Integrations

mahaurz
Participant

API

SOLVE

Hello,

 

I can get tickets id easily. no problem.

as i have

mahaurz_0-1648814051367.png

 

 

but I need ticket id with something which does not fall in groupname - ticketinformation

 

like this screenshot

mahaurz_1-1648814138793.png

 

 

How to get these two?

 

0 Upvotes
1 Accepted solution
dennisedson
Solution
HubSpot Product Team
HubSpot Product Team

API

SOLVE

@mahaurz 

You can see all available properties that can be returned for tickets here

Once you have decided on the properties you want returned, you have a couple options

1.  append the props as a query parameter to the ticket objects read endpoint.

eg: https://api.hubapi.com/crm/v3/objects/tickets?limit=10&properties=prop1

2.  Use the search the crm endpoint and add the properties to the json body that you will send

eg:

 "properties": [ "prop1", "prop2" ]

View solution in original post

0 Upvotes
1 Reply 1
dennisedson
Solution
HubSpot Product Team
HubSpot Product Team

API

SOLVE

@mahaurz 

You can see all available properties that can be returned for tickets here

Once you have decided on the properties you want returned, you have a couple options

1.  append the props as a query parameter to the ticket objects read endpoint.

eg: https://api.hubapi.com/crm/v3/objects/tickets?limit=10&properties=prop1

2.  Use the search the crm endpoint and add the properties to the json body that you will send

eg:

 "properties": [ "prop1", "prop2" ]
0 Upvotes