APIs & Integrations

Abhimanyu
Colaborador

API to Add comment Note

Is it possible to add a comment to a note in a ticket via the API.

 

It's available on the GUI but is there way to do it via API.

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quentin_lamamy
Asesor destacado | Partner nivel Diamond
Asesor destacado | Partner nivel Diamond

API to Add comment Note

Well, i will tag @Willson to see if there is any update on this point but seems that it's not possible.


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quentin_lamamy
Asesor destacado | Partner nivel Diamond
Asesor destacado | Partner nivel Diamond

API to Add comment Note

Hi @Abhimanyu ,
I'm not sure of that,check when using the get enpoint documented here if you succeed to get the comment, if yes there is great chance that you can add some with the api. If not you can't.

 @dennisedson Do you have an info about that subject ?


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Abhimanyu
Colaborador

API to Add comment Note

@quentin_lamamy It is not possible to get from ticket api because the comment is added on note and note is on ticket 
like Ticket -> Note -> Comment
here's the hubpot UI

Abhimanyu_0-1606820065031.png

 

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