APIs & Integrations

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API Contacts batch create Timeout

Hi!

We trying to create our contacts using API batch (http://developers.hubspot.com/docs/methods/contacts/batch_create_or_update) but in many times we receive an timeout error.
We trying to create in 100 contacts per session, but same problem.

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Dadams
HubSpot Employee
HubSpot Employee

API Contacts batch create Timeout

Hi @Julio_Cesar

Are you seeing 502/504 timeout responses? And are you getting those responses after a large number of requests? It’s not unusual to get the occasional timeout if you’re running a batch job to update a large number (in the several thousands) of records. Usually if you back off on your requests for a second or two and retry the request it will go through.

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API Contacts batch create Timeout

Thanks! i will try to send using another method.

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