APIs & Integrations

Samh
Participant

500 error on sync errors

Résolue

Hi,

 

I'm trying to get sync errors with this get call https://developers.hubspot.com/docs/methods/ecommerce/get-sync-errors

 

However I'm running in to the following error:

{
    "status": "error",
    "message": "internal error",
    "correlationId": "ade90540-f2dd-4caf-b4b3-23cc146b9b97",
    "requestId": "06526da4-0dfc-4e80-b081-75e83dfb3ddc"
}
 
Not sure what has happened, it has gone through before
0 Votes
1 Solution acceptée
WendyGoh
Solution
HubSpot Employee
HubSpot Employee

500 error on sync errors

Résolue

Hey @Samh,

 

Jumping in to provide an update that a fixed has been made and now you should be able to get sync errors successfully.

 

I have tested it out on my end and it's working. Could you try and see if it's working for you?

Voir la solution dans l'envoi d'origine

3 Réponses
WendyGoh
Solution
HubSpot Employee
HubSpot Employee

500 error on sync errors

Résolue

Hey @Samh,

 

Jumping in to provide an update that a fixed has been made and now you should be able to get sync errors successfully.

 

I have tested it out on my end and it's working. Could you try and see if it's working for you?

Samh
Participant

500 error on sync errors

Résolue

Hi Wendy,

 

I tried it and its working again

 

Thank you!

0 Votes
Willson
HubSpot Employee
HubSpot Employee

500 error on sync errors

Résolue

Hi @Samh 

 

I want to confirm that I have been able to replicate this from my end now and that our team are currently looking into this. 

 

I will revert back with an update as soon as I can.

 

Feel free to ask any questions you may have in the meantime!

Product Manager @ HubSpot