Hey, @psjavi👋 That looks like you triggered a block from Clodflare.
One question. At the bottom of the error screen, is there a Cloudflare Ray ID? If so, can you DM me the Ray ID and the Portal ID (HubID number) you used when getting this error, please?
Thanks! — Jaycee
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Yes. I need you to copy and paste the Ray ID here. In this case, a screenshot won't be enough.
Thanks! —Jaycee
HubSpot’s AI-powered customer agent resolves up to 50% of customer queries instantly, with some customers reaching up to 90% resolution rates. Learn More.
Did you know that the Community is available in other languages? Join regional conversations by changing your language settings !
I think I have found the reason for the blockage, everything seems to point to the fact that your file storage provider is analysing the documents internally. I mean, the TXT file with which I am testing, has some internal notes with steps to follow to make some configurations in Amazon AWS.
It must be analysing the content and it must be finding some instruction as malicious. On the other hand, if I convert the file to PDF, for example, the file uploads correctly.
If I try a TXT with a normal paragraph, it attaches it without problems.
This is the content of the TXT file:
Crear el rol para la instancia y asignárselo a la instancia
Instalar el cliente por shell
dpkg --print-architecture
coger la version de la arquitectura correspondiente