APIs & Integrations

jason_trumper
Member

403 Access Denied on Form API - Submit data to a form

Getting the following response since Sunday March 5th 2017 from custom PHP forms that have been working for years with out any recent changes.

Response:
Access Denied
You don’t have permission to access “http://forms.hubspot.com/uploads/form/v2/XXXXXX/XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX” on this server.
Reference #18.ba58acc6.1488903106.b4caf93
Info: url:“https://forms.hubspot.com/uploads/form/v2/XXXXXX/XXXXXX/XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX”; content_type:“text/html”; http_code:403; header_size:272; request_size:799; filetime:-1; ssl_verify_result:0; redirect_count:0; total_time:0.083466; namelookup_time:0.012895; connect_time:0.023238; pretransfer_time:0.071026; size_upload:613; size_download:357; speed_download:4277; speed_upload:7344; download_content_length:357; upload_content_length:613; starttransfer_time:0.083427; redirect_time:0; redirect_url:""; primary_ip:“23.196.229.121”; certinfo:[]; primary_port:443; local_ip:“50.62.176.123”; local_port:57398; Status Code:403 CURL Error:

0 Upvotes
2 Replies 2
Dan_Morena
Member

403 Access Denied on Form API - Submit data to a form

same issue -

Hubspot::RequestError: Response body: Access Denied

Access Denied

You don’t have permission to access “http://api.hubapi.com/forms&xxxxxxxxxxxxxxxxxxxxxxxxxxxxx;” on this server.

Reference #18.d0070f17.1493439629.31ecea2

0 Upvotes
Dadams
HubSpot Employee
HubSpot Employee

403 Access Denied on Form API - Submit data to a form

Hi @jason.trumper

Those 403 responses are usually temporary blocks from our application firewall, generally caused by an extremely large number of requests. Normally these blocks don’t last 2 days, so I’ll check with our IT team and message you directly when I have more details about this.

0 Upvotes