AI on WhatsApp!

[Unknown_Connect]

What do you guys think about having a customer support chatbot using ChatGPT APIs for businesses on messaging apps like WhatsApp. I see a lot off fuss about having webchat with AI, but the real game happens where their customers spent most of the time. An average person open WhatsApp 80 times a day, and the app has a userbase of 1.5 billion+. Starting your AI transformation with WhatsApp will get you, - Insanely Happy Customers - Insanely faster response time - Insanely happy customer staff (they only have to respond to what AI couldn't) Isn't AI bringing a massive change to the chatbot industry, especially for businesses who rely on communicating with businesses on messaging apps. What do you think? --- This post was migrated from connect.com and was originally published at an earlier date.

[dharmesh]

+1 on engaging customers where they are -- not just in the web browser. --- This post was migrated from connect.com and was originally published at an earlier date.

[BradF]

I think we have to be available to our customers/clients wherever they are. So, if your customers/clients are on WhatsApp, then you need to have a presence there too. --- This post was migrated from connect.com and was originally published at an earlier date.

[Unknown_Connect]

Oh yes! It's pretty good at having human-like conversations, they are the first mainstream LLM company to bring a WhatsApp integration. When the ChatGPT API got released, I integrated it with WhatsApp and put it out on my network - surprisingly a lot of people preferred using it more than ChatGPT itself. --- This post was migrated from connect.com and was originally published at an earlier date.

[Unknown_Connect]

I would be interested to follow up with that discussion myself. Have you tried out PI - Your personal intelligence agent? https://inflection.ai/ - --- This post was migrated from connect.com and was originally published at an earlier date.

[Unknown_Connect]

In general. would love to discuss various opportunities businesses can tap in using AI + messaging apps. --- This post was migrated from connect.com and was originally published at an earlier date.

[Unknown_Connect]

If you are using WhatsApp for your business, then why not use AI to help you with your customer support? Are you talking about a specific AI tool for WhatsApp here or general? --- This post was migrated from connect.com and was originally published at an earlier date.