&#9881 Operations Hub

DzungLương on September 25, 2022

[Timezone] Does it auto change over after switching to new time zone?

Hi, i got an issue regarding to time zone setting. Although we have switch timezone from GMT+7 to UTC -7 from last Thursday (Sep 22) -> we have checked it in the setting and it changed!, today i check it again in setting and the timezone it read more

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chrisworqflow

Participant

September 25, 2022 11:13

@DzungLương The timezone setting cam ne changed under Settings>Account Defaults>Time Zone. This is the only place that thie is cha...read more

Solved

ACarr1 on September 23, 2022

Bulk removal of dates

Hi, I'm attempting to clear out a number of dates that were added by mistake. Some of our deals should have an empty custom date field and I'm trying to remove these in bulk. Has anyone found a way to clear out data from a field through an impor read more

Reply Data

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Accepted Solution

karstenkoehler

Hall of Famer | Partner

September 24, 2022 00:09

Hi @ACarr1 , The easiest way to do this would by bulk editing these contacts: https://knowledge.hubspot.com/crm-setup/how-can-i-bulk-edit-con...read more

Solved

jimdowning on September 23, 2022

Data sync to Intercom, Subscriptions fields

Hi all, I'm looking to create a system in which we write marketing consents into HubSpot CRM using the API, and then use Operations Data Sync to sync that data with the Subscriptions data structures in Intercom. I don't mind if we use an existi read more

Reply Data Sync

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Accepted Solution

chrisworqflow

Participant

September 23, 2022 11:49

@jimdowning I know the native integration will sync unsubscribed statuses into the CRM in both directions. Theoretically, you could stamp the subs...read more

Creativesoul on September 22, 2022

Stuck on Workflow for Custom Object based on Date

Ok so I have a music school with students being the custom object. We send emails for testing on 12 unique dates for each student. Is there a custom code that will help this happen for a custom objects? Or workarounds for custom object-ba read more

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deepikaverma

Top Contributor

September 29, 2022 05:48

Hi @Creativesoul - Sending an email is dependent on the contact objects, So I would suggest you make use of contact objects for students instead ...read more

Solved

DzungLương on September 19, 2022

Can We check which user has change timezone of the account?

I just want to check the history change of the timezone setting on account. There is more than 1 super admin in the account and there is unexpected change in the TimeZone setting. I want to know who did change the Timezone. Can we do that? O read more

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Accepted Solution

karstenkoehler

Hall of Famer | Partner

September 19, 2022 21:44

Hi @DzungLương , Super Admins can export security activity history but it unfortunately does not include changes to the account's time zone....read more

ChrisChiha on September 19, 2022

Check if contact is duplicated - Automated through workflows

Hello, Is there any automated way to check if a new contact is duplicated? Scenario: When a contact is created, check if phone number exists in CRM, so we can flag it and know that this contact is duplicated Thanks! @ChrisChiha

Reply Custom Code Actions Programmable Automation

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jolle

Guide | Platinum Partner

September 19, 2022 17:13

@ChrisChiha you're probably aware of this already, but HubSpot does have a built-in deduplication tool (more info in this Knowledge Base article )...read more

NikiJacob on September 17, 2022

HubSpot Projects

Does anyone know if HubSpot projects comes with the EPP program and if so where is it and how can I find out how to set it up? Niki Jacob BCIT Medford, NJ

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TiphaineCuisset

Community Manager

September 20, 2022 00:50

Hi @NikiJacob Thank you for reaching out! I'm not sure what you mean by EPP program - we do have a Projects tool but it requires a P...read more

davecriswell on September 11, 2022

Identify original contact with custom coded action?

I be grateful for any feedback on whether something like this is possible. I have a limited understanding of javascript but think this may be doable. The end goal is to identify the original contact at a company. There is a First contact creat read more

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kvonloesecke

Community Manager

September 12, 2022 13:41

Hi @davecriswell , Thanks for reaching out! I would like to add our experts to this conversation. Hi @JBeatty , @Teun , @Jnix284 -...read more

NSu1 on September 05, 2022

Access issue

We have a bit of a predicament. The Super Admin has left the company, and there is no one else with Super Admin status, which means there is no one that can edit permissions or set up new employees within HubSpot. How do we go about getting the Supe read more

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Jnix284

Recognized Expert | Partner

September 05, 2022 18:26

Hi @NSu1 assuming that when the super admin left, you retained access to their email account, you could initiate a password reset on the account, c...read more

Solved

GBlakemore on September 01, 2022

Creating a Rule - Help Please

Hi all - I want to create a rule where when I enter a date into a property, it creates a task - can anyone help me to do this? Thanks,

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Accepted Solution

karstenkoehler

Hall of Famer | Partner

September 01, 2022 09:14

Hi @GBlakemore , This type of automation requires a Professional subscription. You would navigate to Menu > Automation > Workflows ...read more

AllisonZ on August 29, 2022

Integration Insights: Qualifying Integration Questions and Next Steps

Hi there, My name is Allison Ziehr and I work in HubSpot's Solutions Engineering Team. Part of my role as a Solutions Engineer is scoping how we can best integrate different systems with HubSpot. HubSpot can do a lot, but not everythin read more

Reply Data Sync Data sync from external systems into HubSpot Integration Operations Hub

11 upvotes

5 Replies

MDan5

Member

September 08, 2022 11:27

Thank you so much for this post. It saved me a lot of work and it is hard to find these much of details on a specific topic these days. I am starting...read more

erink1 on August 18, 2022

Updating a property based on HOW it was updated!

I have a client who has an app integrated with HubSpot. This controls a field called App_Status. The app failed to update the app_status of contacts in HubSpot, so I did a mass upload to update their app_status. I am wondering if Ops h read more

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LeeBartelme

HubSpot Employee

August 30, 2022 07:24

You may have to do some API work, but the APIs for individual records contain a propertiesWithHistory parameter. This will return the history of the ...read more

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