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Solved
CANavarrete on June 30, 2025
Hi all, We’re helping a client migrate their recurring billing and invoicing to HubSpot. One of their core requests is to allow for a secondary (backup) credit card in case the primary fails (as currently used in Stripe). Does anyone know if: read more
0 upvote
1 Reply
Accepted solution
Top Contributor | Gold Partner
July 01, 2025 12:57
Hi @CANavarrete , At the moment, HubSpot Payments doesn’t support storing multiple payment methods for a single customer. That means if the prima...read more
KWitt on June 30, 2025
I have set up and configured the Hubspot to Intercom data sync. The sync is one way, Hubspot to Intercom and is matching on a field I know has identical values. The Hubspot sync is reporting the data is synced (monthly value and other fields) b read more
0 upvote
3 Replies
Hall of Famer | Partner
July 01, 2025 03:33
@KWitt we're looking at different apps. Here's the one I had linked: If you're using the app provided by HubSpot, you would contact...read more
Solved
Manny73 on June 05, 2025
Blue host can not seem to modify DNS to support Hubspots requirement to run email through my domain. Hard to believe since both organizations are so large. What am I missing? Should I change providers or kill Hubspot?
0 upvote
3 Replies
Accepted solution
Member
June 09, 2025 11:49
After multiple attempts I was able to get the zone editor to accept the prompts. Thanks for the help though.
NSTR on June 05, 2025
Hi, I am having some issues with accessing files uploaded from candidates via our website. Every time I click on the submission, it either says "There was a problem loading the submission, please refresh the page or try again later" or "this val read more
0 upvote
6 Replies
Community Manager
June 30, 2025 17:07
Hey, @NSTR 👋 I hope you fond a way to get this resolved. I'll leave a few notes here as well. From your screenshots, it looks like you'...read more
Solved
MLandry5 on May 22, 2025
I am trying to find a deal through a form submission so I can push a deal down a pipeline. So when someone fills out a form, (lets say the identifier is first + last name) It will go through the deals in a specific stage in the pipeline. Ideally read more
0 upvote
5 Replies
Accepted solution
Hall of Famer | Partner
May 23, 2025 00:29
Hi @MLandry5 , Are the contacts who submit the form already associated to the deal or is there no association established? It sounds lik...read more
Solved
Jsum on April 20, 2025
I'm setting up what I thought would be a simple set of automations. The client has an intake form for scheduling consultations. They have 2 types of consultations. I set a property for "which product" on the form that has a radio select for each ca read more
0 upvote
6 Replies
Accepted solution
Contributor
April 23, 2025 00:34
Hey @Jsum I understand the confusion - hopefully I am understanding your questions Payments and Deals are their own objects so each can opera...read more
Solved
PThomasFuelius on April 10, 2025
Hi guys, When setting up a sync for a custom object, at the top of the list for the HubSpot side of the sync are all available associations. These have worked fine so far. However when attempting to do the same for contacts and read more
1 upvote
5 Replies
Accepted solution
Participant | Platinum Partner
April 11, 2025 03:47
Hi @PThomasFuelius , In HubSpot, association labels for standard objects like Contacts and Companies are not exposed in the same way as for...read more
Solved
JillianMolina on March 25, 2025
We've been testing an integration and decided it was best to start with a clean data set. I deleted our environment's Sandbox and immediately received a message that read " Because you downgraded to Operations Hub Free, custom mappings are no longer read more
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
March 26, 2025 01:28
Hi @JillianMolina , I'd recommend discussing this directly with HubSpot support in-app, via chat or email, or with your account manager. They ...read more
Solved
MPearson15 on March 03, 2025
I've read all the other community posts on syncing custom lists and the workaround to single line fields in netsuite and then sync the single line to single line in hubspot, but I am still having issues even getting the single line field to popula read more
0 upvote
3 Replies
Accepted solution
Top Contributor
May 19, 2025 23:26
Hi @MPearson15 I got you on this. It’s possible to sync single-line fields, dropdowns, or any combination using StackSync workflows. StackSyn...read more
Solved
CBurciaga on February 26, 2025
Hello, I have a free account after moving away from using Hubspot. I need to remove salesforce from my account because although it is no longer integrated it is causing some sync errors in our salesforce. When I attempt to remove it, I receive read more
0 upvote
3 Replies
Accepted solution
Hall of Famer | Partner
February 27, 2025 10:07
@CBurciaga in that case, if the below steps aren't working, that would be a bug and I'd recommend reaching out to HubSpot in-app directly, via chat...read more
Solved
Matt-B on February 24, 2025
Hey everyone, I'm trying to set up a calculated property in HubSpot and running into some trouble. I have a calculated property called "Time Since Deal Close" , which uses the "time between" calculation type to output values like 30 days read more
0 upvote
4 Replies
Accepted solution
Contributor
February 26, 2025 17:31
Hey, I set something up similar recently. Here is how its setup: Create two properties: LTM Deal and Prior LTM Deal Populate "Yes" for each via ...read more
MHarper5 on February 10, 2025
Hi My emails have always connected instantly to hubspot, but recently some aren't and i'm needing to create their contact. Any idea why or how i can rectify this? Thanks
0 upvote
1 Reply
Hall of Famer | Partner
February 10, 2025 05:19
Hi @MHarper5 , Could you please share a bit more detail and context? How are these emails sent / received exactly? Best regards
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