Webhook issue in Flow

[SHansen2]

Hi, 

we use a Webhook as a trigger in a contact based flow. We receive data from shopify about every minute. It workd fine for a day but then it was stoped. First shopify deleted the Hubspot webhook URL because of to many bad responses. We integrated the URL again today but do not receive any data. Do you know why and what could be a solution?

Regards

Sebastian

[kennedyp]

Hi @SHansen2! Welcome to the Community-- happy to have you here 😊

I understand you use a webhook to trigger your contact workflows, but Shopify is not communicating efficiently with it. Can you share any examples of the bad responses and their error codes or context? 

I also wanted to invite a couple of subject matter experts to this conversation: Hi @louischausse , @beeginman  and @ChristinaKay, have you experienced this using Shopify webhooks or know of any common causes for this type of issue? Thank you in advance! 

Best, 
Kennedy