Hi there, I am wondering if someone can help me understand a specific use case for webhooks in workflows and if it will reduce our reliance on API calls.
We are working on a thought leadership/lead gen survey where people fill it out, get scored, and then get a PDF sent back to them with their custom results. The scoring and email with the PDF are both done in HubSpot workflows, but the PDF generation is done with a micro-app (working with a dev partner on this).
We are ultimately trying to minimize the time between a user taking the survey and getting their results and don't want to be held up or blocked by API call limitations.
If we used a webhook to connect out to this micro-app in our workflow, would this use API calls? The micro-app needs 4 Contact property values in order to fill in the PDF appropriately and then needs to send data back to fill in 2 other Contact properties. Or would using a webhook remove our dependency on API calls entirely?