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benjaminkroeni
Participant

Problem with HubSpot/ Bexio Integration

Résolue

Hey guys! 

I hope you're doing well. 

I noticed that since I connected my HubSpot Account with Bexio, I have a different contacts but with all the same customer number in my bexio account. Examples: 

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Why? It is the case that the bexio contact endpoint is not threadsafe, i.e. in the case of several parallel imports, e.g. the contact number is generated twice. 

If would be really great HubSpot if your Integration Devs could have a look at it. 

Have a great day! 
Benjamin

0 Votes
2 Solutions acceptées
FransLeys
Solution
Équipe de développement de HubSpot
Équipe de développement de HubSpot

Problem with HubSpot/ Bexio Integration

Résolue

Hi Benjamin,

You're not alone. I replied in the other thread with more details as to what's up.

 

In the meantime, Bexio is aware of this issue in their API too, and they've told us they're working on a fix.

Voir la solution dans l'envoi d'origine

FransLeys
Solution
Équipe de développement de HubSpot
Équipe de développement de HubSpot

Problem with HubSpot/ Bexio Integration

Résolue

Hi Benjamin,

Sorry I forgot to update this thread. They've issued a fix a month ago and our tests were succesful. 

Voir la solution dans l'envoi d'origine

0 Votes
7 Réponses
niederberger
Participant

Problem with HubSpot/ Bexio Integration

Résolue

Hi. I did integrate Bexio with HubSpot and it seems to work. But what I don't see are the invoices. They are synced but where do I find them in HubSpot.... Thx, Thomas.

0 Votes
FransLeys
Équipe de développement de HubSpot
Équipe de développement de HubSpot

Problem with HubSpot/ Bexio Integration

Résolue

Hi - Go to 'Contacts', then click the very dropdown of 'Contacts' just like you would go to 'Companies' and go to 'Invoices'. 

FransLeys_0-1673079848774.png

 

0 Votes
niederberger
Participant

Problem with HubSpot/ Bexio Integration

Résolue

Right Thank You. That one there I really missed out :). 
To get it visible at the contacts, deals etc. I probably have to create my own CRM card I guess?

0 Votes
FransLeys
Équipe de développement de HubSpot
Équipe de développement de HubSpot

Problem with HubSpot/ Bexio Integration

Résolue

Ah good call out. You could attempt creating a CRM card yourself right now, but I know a different team from mine is also working on it! 

FransLeys
Solution
Équipe de développement de HubSpot
Équipe de développement de HubSpot

Problem with HubSpot/ Bexio Integration

Résolue

Hi Benjamin,

You're not alone. I replied in the other thread with more details as to what's up.

 

In the meantime, Bexio is aware of this issue in their API too, and they've told us they're working on a fix.

benjaminkroeni
Participant

Problem with HubSpot/ Bexio Integration

Résolue

Hello FransLeys

Do you have news? Is the issue fixed? I didn't had heared anything from Bexio so far.

Thanks for letting us know.

Best regards
Benjamin

0 Votes
FransLeys
Solution
Équipe de développement de HubSpot
Équipe de développement de HubSpot

Problem with HubSpot/ Bexio Integration

Résolue

Hi Benjamin,

Sorry I forgot to update this thread. They've issued a fix a month ago and our tests were succesful. 

0 Votes