Problem with HubSpot/ Bexio Integration

[benjaminkroeni]

Hey guys! 

I hope you're doing well. 

I noticed that since I connected my HubSpot Account with Bexio, I have a different contacts but with all the same customer number in my bexio account. Examples: 



Why? It is the case that the bexio contact endpoint is not threadsafe, i.e. in the case of several parallel imports, e.g. the contact number is generated twice. 

If would be really great HubSpot if your Integration Devs could have a look at it. 

Have a great day! 
Benjamin

[FransLeys · Accepted solution]

Hi Benjamin,

You're not alone. I replied in the other thread with more details as to what's up.

In the meantime, Bexio is aware of this issue in their API too, and they've told us they're working on a fix.

[FransLeys · Accepted solution]

Hi Benjamin,

You're not alone. I replied in the other thread with more details as to what's up.

In the meantime, Bexio is aware of this issue in their API too, and they've told us they're working on a fix.

[benjaminkroeni]

Hello FransLeys

Do you have news? Is the issue fixed? I didn't had heared anything from Bexio so far.

Thanks for letting us know.

Best regards
Benjamin

[FransLeys · Accepted solution]

Hi Benjamin,

Sorry I forgot to update this thread. They've issued a fix a month ago and our tests were succesful.