⚙ Operations Hub

benjaminkroeni
Participant

Problem with HubSpot/ Bexio Integration

SOLVE

Hey guys! 

I hope you're doing well. 

I noticed that since I connected my HubSpot Account with Bexio, I have a different contacts but with all the same customer number in my bexio account. Examples: 

unnamed.pngunnamed.png

Why? It is the case that the bexio contact endpoint is not threadsafe, i.e. in the case of several parallel imports, e.g. the contact number is generated twice. 

If would be really great HubSpot if your Integration Devs could have a look at it. 

Have a great day! 
Benjamin

0 Upvotes
2 Accepted solutions
FransLeys
Solution
HubSpot Product Team
HubSpot Product Team

Problem with HubSpot/ Bexio Integration

SOLVE

Hi Benjamin,

You're not alone. I replied in the other thread with more details as to what's up.

 

In the meantime, Bexio is aware of this issue in their API too, and they've told us they're working on a fix.

View solution in original post

FransLeys
Solution
HubSpot Product Team
HubSpot Product Team

Problem with HubSpot/ Bexio Integration

SOLVE

Hi Benjamin,

Sorry I forgot to update this thread. They've issued a fix a month ago and our tests were succesful. 

View solution in original post

0 Upvotes
3 Replies 3
FransLeys
Solution
HubSpot Product Team
HubSpot Product Team

Problem with HubSpot/ Bexio Integration

SOLVE

Hi Benjamin,

You're not alone. I replied in the other thread with more details as to what's up.

 

In the meantime, Bexio is aware of this issue in their API too, and they've told us they're working on a fix.

benjaminkroeni
Participant

Problem with HubSpot/ Bexio Integration

SOLVE

Hello FransLeys

Do you have news? Is the issue fixed? I didn't had heared anything from Bexio so far.

Thanks for letting us know.

Best regards
Benjamin

0 Upvotes
FransLeys
Solution
HubSpot Product Team
HubSpot Product Team

Problem with HubSpot/ Bexio Integration

SOLVE

Hi Benjamin,

Sorry I forgot to update this thread. They've issued a fix a month ago and our tests were succesful. 

0 Upvotes