⚙ Operations Hub

elihelou
メンバー

Pipedrive Sync - Field can't be mapped on Hubspot

解決

Hello,

 

I'm currently using Operations Hub to sync from Pipedrive to Hubspot.

I have created a custom field on Pipedrive called "Country" of type "multiple options" to be synced to a Hubspot's custom field "Country_SHELVZ" of type "multiple checkboxes".

When selecting the field to be mapped on Hubspot, i'm unable to do it since the field is greyed out and getting a "this field can't be mapped".

 

I would really appreciate your help and support on this one.

 

Thank you in advance.

 

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1件の承認済みベストアンサー
FransLeys
解決策
HubSpot製品開発チーム
HubSpot製品開発チーム

Pipedrive Sync - Field can't be mapped on Hubspot

解決
We actually have dropdown sync for Pipedrive close to finished. Should be
going live within the month

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4件の返信
kvlschaefer
コミュニティーマネージャー
コミュニティーマネージャー

Pipedrive Sync - Field can't be mapped on Hubspot

解決

Hi @elihelou,

 

Welcome to the Community! 

Thanks for reaching out 😄 

 

The reason you are not able to map these fields is that the system can’t map two drop-down fields (more on this here). This is due to a limitation of our data sync integration engine, so it won't work on any data sync integration. 


You can see which mapping possibilities are possible here

 

As a workaround, you can map a drop-down field towards a single text field but it will be restricted to a single direction sync (from drop-down to a single text field).  

 

@FransLeys, do you have any suggested workarounds or insights into the roadmap? Thank you! 

 

Best,

Kristen


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0 いいね!
FransLeys
解決策
HubSpot製品開発チーム
HubSpot製品開発チーム

Pipedrive Sync - Field can't be mapped on Hubspot

解決
We actually have dropdown sync for Pipedrive close to finished. Should be
going live within the month
elihelou
メンバー

Pipedrive Sync - Field can't be mapped on Hubspot

解決

Thank you so muhch for your reply. That's great news.

How and when will I know about the release?

0 いいね!
FransLeys
HubSpot製品開発チーム
HubSpot製品開発チーム

Pipedrive Sync - Field can't be mapped on Hubspot

解決