⚙ Operations Hub

elihelou
Membre

Pipedrive Sync - Field can't be mapped on Hubspot

Résolue

Hello,

 

I'm currently using Operations Hub to sync from Pipedrive to Hubspot.

I have created a custom field on Pipedrive called "Country" of type "multiple options" to be synced to a Hubspot's custom field "Country_SHELVZ" of type "multiple checkboxes".

When selecting the field to be mapped on Hubspot, i'm unable to do it since the field is greyed out and getting a "this field can't be mapped".

 

I would really appreciate your help and support on this one.

 

Thank you in advance.

 

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1 Solution acceptée
FransLeys
Solution
Équipe de développement de HubSpot
Équipe de développement de HubSpot

Pipedrive Sync - Field can't be mapped on Hubspot

Résolue
We actually have dropdown sync for Pipedrive close to finished. Should be
going live within the month

Voir la solution dans l'envoi d'origine

4 Réponses
kvlschaefer
Gestionnaire de communauté
Gestionnaire de communauté

Pipedrive Sync - Field can't be mapped on Hubspot

Résolue

Hi @elihelou,

 

Welcome to the Community! 

Thanks for reaching out 😄 

 

The reason you are not able to map these fields is that the system can’t map two drop-down fields (more on this here). This is due to a limitation of our data sync integration engine, so it won't work on any data sync integration. 


You can see which mapping possibilities are possible here

 

As a workaround, you can map a drop-down field towards a single text field but it will be restricted to a single direction sync (from drop-down to a single text field).  

 

@FransLeys, do you have any suggested workarounds or insights into the roadmap? Thank you! 

 

Best,

Kristen


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0 Votes
FransLeys
Solution
Équipe de développement de HubSpot
Équipe de développement de HubSpot

Pipedrive Sync - Field can't be mapped on Hubspot

Résolue
We actually have dropdown sync for Pipedrive close to finished. Should be
going live within the month
elihelou
Membre

Pipedrive Sync - Field can't be mapped on Hubspot

Résolue

Thank you so muhch for your reply. That's great news.

How and when will I know about the release?

0 Votes
FransLeys
Équipe de développement de HubSpot
Équipe de développement de HubSpot

Pipedrive Sync - Field can't be mapped on Hubspot

Résolue