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DFarina
Membre

IP Address of email Opener

Résolue

Does anyone Know a way to obtain the IP Address an email was opened on?

1 Solution acceptée
karstenkoehler
Solution
Au panthéon de la communauté | Partenaire solutions
Au panthéon de la communauté | Partenaire solutions

IP Address of email Opener

Résolue

Hi @DFarina,

 

There is not, HubSpot is not collecting this information:

 

"Please note: starting on May 29, 2019, the IP address will no longer be collected or updated for contacts. Location information (e.g., IP country and IP timezone) will still be collected. If the contact interacts with your business (e.g., submits a new form or opens a new marketing email) from another IP address, the existing values will be updated to match the metadata of the latest IP address."

 

https://knowledge.hubspot.com/contacts/hubspots-default-contact-properties

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

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2 Réponses
karstenkoehler
Solution
Au panthéon de la communauté | Partenaire solutions
Au panthéon de la communauté | Partenaire solutions

IP Address of email Opener

Résolue

Hi @DFarina,

 

There is not, HubSpot is not collecting this information:

 

"Please note: starting on May 29, 2019, the IP address will no longer be collected or updated for contacts. Location information (e.g., IP country and IP timezone) will still be collected. If the contact interacts with your business (e.g., submits a new form or opens a new marketing email) from another IP address, the existing values will be updated to match the metadata of the latest IP address."

 

https://knowledge.hubspot.com/contacts/hubspots-default-contact-properties

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

DFarina
Membre

IP Address of email Opener

Résolue

Thanks!!!

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