Hubspot date synch issuesSOLVE
May 4, 2021 3:33 AM
We are a SaaS company that has dedicated our supporting tech stack to Stripe and Intercom. However, I am having some real issues synching dates from Stripe and Intercom into Hubspot.
For our sales, CRM, and support team it is important that we are able to synch date fields, but I cannot figure out how to successfully resolve this.
Two examples are:
1. Last seen date from Intercom. This can only be synched to HubSpot "close date". If I create a new custom field which is a date picker it will still not work.
2. Created date from Stripe. This can only be synched to HubSpot "close date". If I create a new custom field which is a date picker it will still not work.
Any suggestions for resolutions or workarounds?
Sebastian from Cookie Information
Solved! Go to Solution.
May 5, 2021 7:58 AM
In that case, I think it's better if you contact HubSpot's support team. They'll be able to look at the two fields you want to connect and see exactly why the system isn't able to map them with one another. If there is a fix or a workaround available, they'll be able to tell.