Hubspot Netsuite connector: Syncing customer case communciation
I was wondering if anyone knows of a way to sync case communications from NetSuite to HubSpot? Our Support team works primarily in NetSuite and our Sales team works in HubSpot and they need visibility of the conversations/cases open with individuals before contacting them.
We are trying out the HubSpot built integration app but it only supports a limited number of fields.
I also would highly recommend you to please post this product suggestion for the HubSpot-Netsuite integration on our ideas forum.
Our product team, who monitors the forum regularly, can read your specific use case and understand why this would be a useful functionality or change. It also helps other customers facing the same issue to advocate for its implementation on your behalf by upvoting on the thread as well.