Nov 23, 2021 6:43 AM
I have used the Hubspot sync to set up a Leads sync from Hubspot to D365, based on list membership. I have 3 Leads in the list in Hubspot, and none of them are pushing through into Dynamics.
They all have email addresses, 2 have a Lifecycle Stage of Lead and 1 has Subscriber.
Can anyone help me work out why they are not syncing? Is there an error log or similar that I can view to get some clues?
Thanks in advance.
Solved! Go to Solution.
Nov 25, 2021 6:05 AM - edited Nov 25, 2021 6:10 AM
Hi @JLilley, I've asked one of our experts to take a look at it, and this is what they found:
Our assumption is that "parentcontactid" is some kind of required field in HubSpot. Since that field isn't mapped, the creation of the contact is rendered invalid.
Hope this helps!
Nov 25, 2021 6:05 AM - edited Nov 25, 2021 6:10 AM
Hi @JLilley, I've asked one of our experts to take a look at it, and this is what they found:
Our assumption is that "parentcontactid" is some kind of required field in HubSpot. Since that field isn't mapped, the creation of the contact is rendered invalid.
Hope this helps!