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RRezvanian
Member

Formatting Workflow to fix Gmail emails

SOLVE

I created a workflow with custom code to fix misspelled gmail domains, so for example jane@gmai.com would update to jane@gmail.com. I put the code into the workflow, tested a contact, and the test says it was a success, but the contact's email never updated. What am I doing wrong?

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1 Accepted solution
PamCotton
Solution
Community Manager
Community Manager

Formatting Workflow to fix Gmail emails

SOLVE

Hey @RRezvanian, happy Friday!

 

It sounds like you’ve set up the workflow correctly, but the email field might not be updating due to permissions or timing issues. Double-check that the workflow can edit the email property directly, as some properties have restricted edits. Also, ensure that the workflow is set to save the corrected email after the custom code runs, as sometimes additional steps or re-enrollment are needed for updates to apply. Let me know if you’d like to troubleshoot any specific part of the setup!

 

Kindly,

Pam

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0 Upvotes
1 Reply 1
PamCotton
Solution
Community Manager
Community Manager

Formatting Workflow to fix Gmail emails

SOLVE

Hey @RRezvanian, happy Friday!

 

It sounds like you’ve set up the workflow correctly, but the email field might not be updating due to permissions or timing issues. Double-check that the workflow can edit the email property directly, as some properties have restricted edits. Also, ensure that the workflow is set to save the corrected email after the custom code runs, as sometimes additional steps or re-enrollment are needed for updates to apply. Let me know if you’d like to troubleshoot any specific part of the setup!

 

Kindly,

Pam

Você sabia que a Comunidade está disponível em outros idiomas?
Participe de conversas regionais, alterando suas configurações de idioma !


Did you know that the Community is available in other languages?
Join regional conversations by changing your language settings !




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