Can you format rich text fields via WF?

[ryanjoconnor]

I'm trying to pull data points from multiple properties on a custom object record into a single rich text field property so my CSMs can copy/ paste those data points in a single move as opposed to 3. My desiered output is that the data from the multiple properties I'm pulling appear as a bulleted list in the rich text field like so: 

• Property 1
• Property 2
• Property 3

I'm using the Set Property function and can pull the object data points into the field, however, from a formatting POV I end up getting this:

Property 1 Property 2 Property 3

Any ideas? Is this possible?

[louischausse · Accepted solution]

Hey @ryanjoconnor ,

rich text properties accept html input for formatting

Enter this code in your Set property value action:

<ul>
<li>{{ contact.property1 }}</li>
<li>{{ contact.property2 }}</li>
<li>{{ contact.property3 }}</li>
</ul>

Don't forget to mark my reply as a solution if you are satisfied. If not, do not hesitate to ask me anything!

[louischausse · Accepted solution]

Hey @ryanjoconnor ,

rich text properties accept html input for formatting

Enter this code in your Set property value action:

<ul>
<li>{{ contact.property1 }}</li>
<li>{{ contact.property2 }}</li>
<li>{{ contact.property3 }}</li>
</ul>

Don't forget to mark my reply as a solution if you are satisfied. If not, do not hesitate to ask me anything!

[ryanjoconnor · Accepted solution]

Thanks, @louischausse! Will try this out!

[MiaSrebrnjak]

Hi @ryanjoconnor,

Thank you for reaching out to the Community!

I wanted to tag in a couple of subject matter experts to see if they have any input on this matter: 

Hi @Phil_Vallender, @louischausse, @GreyHamilton, do you have any advice for @ryanjoconnor? Thank you!

Cheers
Mia, Community Team     

[ryanjoconnor]

Thanks!