Account access issue

GWeidler · ‎Oct 10, 2024

I have a deactivated account and as I am trying to log-in it's not letting me in. I got my phone stolen so scanning the QR Code right now is not the option. What other ways do I have to access my account and reactivate it?

kennedyp · ‎Oct 10, 2024

Hey @GWeidler! There is a form linked in this Knowledge Base article to open a ticket with HubSpot Support and recover your account. Be advised that you will likely need to provide proof of domain ownership to verify your account if you do not have access to your original authentication method.

Best,
Kennedy

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View solution in original post

kennedyp · ‎Oct 10, 2024

Hey @GWeidler! There is a form linked in this Knowledge Base article to open a ticket with HubSpot Support and recover your account. Be advised that you will likely need to provide proof of domain ownership to verify your account if you do not have access to your original authentication method.

Best,
Kennedy

Did you know that the Community is available in other languages?
Join regional conversations by changing your language settings !

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