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a week ago
[Case Study] Katapult Earns Consistent 4.4 Reviews with the Help of The HubSpot Platform
Katapult had to move quickly to migrate its customer service team to Service Hub on the HubSpot CRM platform in time for the busy holiday season. The implementation team trained all 200 service agents and made the transition in just six weeks. Since then, Katapult has increased repeat customers and consistently received high customer ratings, including 4.4-star customer reviews.
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