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maggiebutler on September 14, 2020
OpsLife is HubSpot's newest community for Operations professionals. Whether you're in Marketing Ops, Sales Ops, Customer Success Ops, RevOps, or another type of Ops role -- we're here to provide a home for the content, education, and resources you n read more
18 upvotes
117 Replies
Thought Leader | Elite Partner
August 15, 2023 09:57
Welcome @SConnely !
Wildwoozt on September 25, 2023
Hi everyone, Some of my colleages have the following problems with our Hubspot email inbox. Not all colleages hve those problems. - Not connecting to the internet (while all other tabs are connected) - Can't send emails due to the internet problem, read more
0 upvote
1 Reply
Recognized Expert | Platinum Partner
September 25, 2023 11:42
Hi @Wildwoozt , This sounds like it might be more of an issue with your local network or machines vs. HubSpot issues. There aren't any outage...read more
Solved
BAdmin3 on September 25, 2023
Hi all, I have a form set up which has been functional with no issues for months. We have had the following error message reported in a required field for an email address - Must contain only numbers, +()-. and x. Has anyone seen th read more
0 upvote
3 Replies
Accepted Solution
Key Advisor | Partner
September 25, 2023 07:38
You shouldn't need to change the contact property itself, just swap out the form field. If you delete the fax field and drag in your "email" field yo...read more
Rob_206 on September 23, 2023
Hello all, seeking solution for a basic import job but I don't understand HubSpot import process well enough. All companies have already been imported into HubSpot. I have a file that includes the companies and company IDs plus the contact info read more
0 upvote
4 Replies
Hall of Famer | Partner
September 26, 2023 00:11
Hi @Rob_206 , @Rob_206 wrote: Since I selected a gingle object -> contacts This is the mistake. If you want to associate contacts...read more
LPyle on September 21, 2023
My company bosses say they have not canged my permissions but I can now no longer delete contacts, is there anyway of getting this back, or it is something that has been chamged and they are nottelling me the truth?
0 upvote
1 Reply
Hall of Famer | Partner
September 21, 2023 13:10
Hi @LPyle , If you were able to delete contacts before but cannot anymore, the most likely explanation is that someone changed your permission...read more
Solved
GMarquez1 on September 14, 2023
Hi, We are a SaaS company that is in the process of setting up our Hubspot instance via migration from Salesforce. We will be utilitizing Husbpot for Sales and Marketing activities and Gainsight/Freshdesk for our CX/Service needs. Customer market read more
0 upvote
2 Replies
Accepted Solution
Guide | Gold Partner
September 15, 2023 04:12
Hi @GMarquez1 You mentioned both Contacts and Logged In Users. HubSpot treats Contacts and Users seperately. Users are created in HubS...read more
Solved
timo1 on September 11, 2023
Hey team, I figured out how to dynamically track Net Revenue Retention / team members as a percentage via custom code. The only problem is that to get it accurate at a company level, I need to divide the sum of all NRRs by the total amount of de read more
0 upvote
1 Reply
Accepted Solution
Key Advisor | Gold Partner
September 11, 2023 20:22
Hi @timo1 There's a default Company Property called Number of Associated Deals (num_associated_deals) that you can add to your calculation. ...read more
Solved
YourHeadofSales on September 11, 2023
Hi community, We were challenged by our board to start tracking total pipeline and weighted pipeline over time. I've looked through lots of custom and pre-built reports and can't seem to find one that captures historic pipeline, or can capture t read more
1 upvote
2 Replies
Accepted Solution
Recognized Expert | Elite Partner
September 14, 2023 15:47
HI @YourHeadofSales hope you are doing great. If you already know which dates you need to report on I'd prepare a special dashboard with the re...read more
Swevive on September 08, 2023
My company sells both recurring revenue items as well as one-time revenue items. A deal could have just recurring revenue line items, just one-time revenue line items or a combination of recurring and one-time revenue line items within one deal. Als read more
0 upvote
1 Reply
Community Manager
September 11, 2023 03:22
Hi @Swevive , Thank you for reaching out to the Community and thanks for the detailed and precise use case! I wanted to invite a couple of subject...read more
GHunt5 on September 07, 2023
Is it possible to build a HS report based on email performance for cold outreach. Basically anyone that's been imported (no form fill) how does email perform for their first 5 emails received?
0 upvote
5 Replies
Thought Leader | Diamond Partner
September 11, 2023 15:47
Happy to help @GHunt5 - the easiest way to do this would be to create a custom report using Contacts and Marketing Emails as your object type: ...read more
MRBQ on September 07, 2023
Hi, we have a few 3rd party sites which integrate with Hubspot using Zapier. On actions such as creating an account or a project, a contact is created or updated and contact and/or project data added to Hubspot. As we are using Zapier the So read more
0 upvote
2 Replies
Member
September 07, 2023 08:28
Hi Josh, yes I realised that was an option and we could pre-process, I was just hoping there was a way to override the behaviour so the data would be...read more
yoko_ishioka on September 06, 2023
Has anyone experienced this error when trying to send a DocuSign envelope?
0 upvote
1 Reply
Community Manager
September 08, 2023 06:57
Hi @yoko_ishioka , Thank you for reaching out to the Community! Could you check with your DocuSign admin if you have the necessary sender pe...read more
ASimmons1 on August 30, 2023
I'm looking to pull list of the overall unengaged contacts from the year 2020 -2023. Which "All Contacts" filters would work best to achieve that?
0 upvote
1 Reply
Hall of Famer | Partner
August 30, 2023 11:08
Hi @ASimmons1 , I'd filter with the following criteria: Sends since last engagement (see here ) and Last marketing email send date ...read more
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