Salesforce sync

Aaskarovo
Participant

Hello community,

I have a few error signs in our HubSpot <> Salesforce integration.

One of them for a date field shows a Field Type mismatch. 

Is there a way to change the field type in HubSpot to fix this mismatch? 

If not, what's the workaround?

Creating a new (correct) field type and associating it with the relevant assets? 

 

Thanks

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1 Accepted solution
PamCotton
Solution
HubSpot Alumni
HubSpot Alumni

Hey @Aaskarovo, thank you for posting in our Community!

 

Currently, you can’t change the field type of an existing property in HubSpot. The workaround I would recommend is to create a new property with the correct field type, remap it to the Salesforce field, and transfer any necessary data from the old property. This should resolve the mismatch error.

 

I hope this information helps,

Pam

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2 Replies 2
PamCotton
Solution
HubSpot Alumni
HubSpot Alumni

Hey @Aaskarovo, thank you for posting in our Community!

 

Currently, you can’t change the field type of an existing property in HubSpot. The workaround I would recommend is to create a new property with the correct field type, remap it to the Salesforce field, and transfer any necessary data from the old property. This should resolve the mismatch error.

 

I hope this information helps,

Pam

Aaskarovo
Participant

Hello @PamCotton ,

 

Thank you for this information. I thought about this solution. I hoped there might be a different way to sort this out.

 

Nevertheless, I appreciate your help!

 

Have a happy new year.

0 Upvotes