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GHunt5
Participant

SalesForce URLS into Slack Messages

SOLVE

Is it possible to have Hubspot send a slack message through a workflow and have include the SF URL for the account?

 

I tried pasting the accoun url into the slack message and replacing the SF ID with a field token but the message skipped the token and posted a broken URL. https://salesintel.lightning.force.com/lightning/r/Account/0012J00002PibjXQAR/view

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TomM2
Solution
Thought Leader | Platinum Partner
Thought Leader | Platinum Partner

SalesForce URLS into Slack Messages

SOLVE

Hey @GHunt5 have you tried adding the url to a contact property? You could create a workflow with the action of "set property value" the value could then be "salesforce.com/lightning/{{SF ACCOUNT ID TOKEN}}" or whatever the url is. You can use property values in this to add the account ID token in. Then copy it to a custom property, something like "SF URL" or whatever you want. 

You should just be able to use this custom property as a personalization token in your slack messages then! 

Tom Mahon
Technical Consultant | Solutions Engineer | Community Champion
Baskey Digitial

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TomM2
Solution
Thought Leader | Platinum Partner
Thought Leader | Platinum Partner

SalesForce URLS into Slack Messages

SOLVE

Hey @GHunt5 have you tried adding the url to a contact property? You could create a workflow with the action of "set property value" the value could then be "salesforce.com/lightning/{{SF ACCOUNT ID TOKEN}}" or whatever the url is. You can use property values in this to add the account ID token in. Then copy it to a custom property, something like "SF URL" or whatever you want. 

You should just be able to use this custom property as a personalization token in your slack messages then! 

Tom Mahon
Technical Consultant | Solutions Engineer | Community Champion
Baskey Digitial

Book a meeting

Did my post help answer your query? Help the community (and me) by marking it as a solution.