Hey @GHunt5 have you tried adding the url to a contact property? You could create a workflow with the action of "set property value" the value could then be "salesforce.com/lightning/{{SF ACCOUNT ID TOKEN}}" or whatever the url is. You can use property values in this to add the account ID token in. Then copy it to a custom property, something like "SF URL" or whatever you want.
You should just be able to use this custom property as a personalization token in your slack messages then!
Tom Mahon Technical Consultant | Solutions Engineer | Community Champion Baskey Digitial
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Hey @GHunt5 have you tried adding the url to a contact property? You could create a workflow with the action of "set property value" the value could then be "salesforce.com/lightning/{{SF ACCOUNT ID TOKEN}}" or whatever the url is. You can use property values in this to add the account ID token in. Then copy it to a custom property, something like "SF URL" or whatever you want.
You should just be able to use this custom property as a personalization token in your slack messages then!
Tom Mahon Technical Consultant | Solutions Engineer | Community Champion Baskey Digitial
Did my post help answer your query? Help the community (and me) by marking it as a solution.