Making it easier to log meetings and attach notes to those meetings
SOLVE
Hi! I have a couple of questions that I'm hoping you can help me with.
1. Activity
One of the important dates for us is the date of the "first meeting". To capture this, we have a "first meeting" meeting type.
Is it possible to create logic that prevents "first meetings" from being created if a "first meeting" already exists for that specific deal or company?
More advanced - is it possible to create some sort of UI / onboarding flow where it is very easy to log a new first meeting with specific information (the deal, the company, the contact, the notes of the meeting)
For example, I would love to be able to create a custom link where anyone can go and easily log a first meeting, and it prompts them to associate it with a company / deal / contact and enter the relevant notes.
Right now there is a lot of manual effort required to a) log meetings and b) log notes for those meetings. I'd love any tips / advice on workflows to make this simple and easy for our sales team.
One of the important dates for us is the date of the "first meeting". To capture this, we have a "first meeting" meeting type.
Unfortunately not, no. You could create a list of contacts who are associated with this meeting type and where the activity date is less than one day ago. You could then create a workflow that re-enrolls contacts who enter this list and increase a number property on the contact by +1. If it's greater than 1, you know the meeting type was used twice. It's a workaround that notifies you after the fact.
More advanced - is it possible to create some sort of UI / onboarding flow where it is very easy to log a new first meeting with specific information (the deal, the company, the contact, the notes of the meeting)
There aren't any features for required associated records during note creation. Creating a playbook that contains instructions to do so would be closest to what you're asking: https://knowledge.hubspot.com/playbooks/use-playbooks
Let me know if you have any follow-up questions!
Karsten Köhler HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer
One of the important dates for us is the date of the "first meeting". To capture this, we have a "first meeting" meeting type.
Unfortunately not, no. You could create a list of contacts who are associated with this meeting type and where the activity date is less than one day ago. You could then create a workflow that re-enrolls contacts who enter this list and increase a number property on the contact by +1. If it's greater than 1, you know the meeting type was used twice. It's a workaround that notifies you after the fact.
More advanced - is it possible to create some sort of UI / onboarding flow where it is very easy to log a new first meeting with specific information (the deal, the company, the contact, the notes of the meeting)
There aren't any features for required associated records during note creation. Creating a playbook that contains instructions to do so would be closest to what you're asking: https://knowledge.hubspot.com/playbooks/use-playbooks
Let me know if you have any follow-up questions!
Karsten Köhler HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer