I have an excel spreadsheet with contact records that I like to uplooad to HubSpot. There are two text free comments columns in the spreadsheet. I'd like to upload this list and see these comments on the record level.
Is these a way to add these comments to the notes? Or the solution is to create additional text field?
Both is possible. If you map these free texts into contact properties, you would have to make sure they're named in a way that everyone will find them and that they're not accidentally overwritten.
If you import them as notes, the big benefit is that they'll appear on the contact record timeline and you can also pin them to the top of the record, if needed.
Both is possible. If you map these free texts into contact properties, you would have to make sure they're named in a way that everyone will find them and that they're not accidentally overwritten.
If you import them as notes, the big benefit is that they'll appear on the contact record timeline and you can also pin them to the top of the record, if needed.