💬 RevOps Discussions

CDiVincenzo
Contributor

Deal Score

SOLVE

Dear Hubspot Community,

 

I have been using the new feature recently released from Hubspot, the deal score, and I find it so useful!

I was wondering if anyone has thought about a baseline for the deal score, divided by deal stage. 
What is the threshold after that you do not consider the score positive anymore? 

0 Upvotes
2 Accepted solutions
danmoyle
Solution
Most Valuable Member | Elite Partner
Most Valuable Member | Elite Partner

Deal Score

SOLVE

That's a great Community question @CDiVincenzo! And thanks for the tag @PamCotton!

 

We aren't using it yet, but if I were teaching a new client, I'd look at it like the lead score on contacts. If you have Deals won, I'd see if you can find patterns there that would help paint the picture of a good deal. 

 

Then I'd work backward to reverse-engineer some scoring. I'd especially pay attention to timing - like when certain parameters were met - and try to assign points. 

 

I tend to think on a scale of 1-100 by default, but I'd be open to seeing patterns and rethinking that range. 

 

It's not a simple number answer for you, but that's where I'd start!

 

Did my answer help? Please "mark as a solution" to help others find answers. Plus I really appreciate it!


Dan Moyle

HubSpot Advisor

LearningOps | Impulse Creative

emailAddress
dan@impulsecreative.com
website
https://impulsecreative.com/

View solution in original post

RSchweighart
Solution
Top Contributor

Deal Score

SOLVE

Hi @CDiVincenzo,

 

I am in the same boat as @danmoyle, but would echo his sentiment of reverse-engineering a baseline from your existing data. It may take some time for a trend to establish depending on deal volume and velocity.

 

Have you seen this HubSpot help article?

https://knowledge.hubspot.com/records/use-deal-scores

 

In theory, "scores reflect a percentage probability, so a score of 85 predicts an 85% likelihood of winning the deal." In this case, a score of less than 50 would indicate less than 50% likelihood of being won.

 

Note the beta feature in the last section showing things like the trend of a deal score. These details might help with establishing a baseline or even a flaggin system of deals 'slipping.' There's a link to opting-in to the beta in the help article.

 

Please follow-up with any specific questions you may have after reviewing the help article or further experimentation on your end.

 

Wishing you all the best,

Ryan Schweighart

Whole Hart Impact, LLC

whimpact.co

I help businesses with HubSpot and Zapier. 

View solution in original post

11 Replies 11
GBarnett
Participant

Deal Score

SOLVE

This information was all very helpful but where in the settings can you customize Deal Score like you can with Hubspot Score?

0 Upvotes
RSchweighart
Top Contributor

Deal Score

SOLVE

Hi @GBarnett,

 

To my knowledge, the deal score cannot be customized. 

RSchweighart_0-1720474723257.png

 

What HubSpot Score are you referring to?

 

0 Upvotes
GBarnett
Participant

Deal Score

SOLVE

That's what I thought but wanted to make sure since it's still in beta. Hubspot Score is the default name of the field for lead scoring. 

 

0 Upvotes
RSchweighart
Top Contributor

Deal Score

SOLVE

Ah yes, I am following now.. the HubSpot Score at a contact level.

Yes, I think it's still pretty early for the Deal Score, so maybe some customization capability for the Deal Score calculation will be available in the future. 🤞

0 Upvotes
RSchweighart
Solution
Top Contributor

Deal Score

SOLVE

Hi @CDiVincenzo,

 

I am in the same boat as @danmoyle, but would echo his sentiment of reverse-engineering a baseline from your existing data. It may take some time for a trend to establish depending on deal volume and velocity.

 

Have you seen this HubSpot help article?

https://knowledge.hubspot.com/records/use-deal-scores

 

In theory, "scores reflect a percentage probability, so a score of 85 predicts an 85% likelihood of winning the deal." In this case, a score of less than 50 would indicate less than 50% likelihood of being won.

 

Note the beta feature in the last section showing things like the trend of a deal score. These details might help with establishing a baseline or even a flaggin system of deals 'slipping.' There's a link to opting-in to the beta in the help article.

 

Please follow-up with any specific questions you may have after reviewing the help article or further experimentation on your end.

 

Wishing you all the best,

Ryan Schweighart

Whole Hart Impact, LLC

whimpact.co

I help businesses with HubSpot and Zapier. 

CDiVincenzo
Contributor

Deal Score

SOLVE

Thank you so much @RSchweighart !!!

danmoyle
Solution
Most Valuable Member | Elite Partner
Most Valuable Member | Elite Partner

Deal Score

SOLVE

That's a great Community question @CDiVincenzo! And thanks for the tag @PamCotton!

 

We aren't using it yet, but if I were teaching a new client, I'd look at it like the lead score on contacts. If you have Deals won, I'd see if you can find patterns there that would help paint the picture of a good deal. 

 

Then I'd work backward to reverse-engineer some scoring. I'd especially pay attention to timing - like when certain parameters were met - and try to assign points. 

 

I tend to think on a scale of 1-100 by default, but I'd be open to seeing patterns and rethinking that range. 

 

It's not a simple number answer for you, but that's where I'd start!

 

Did my answer help? Please "mark as a solution" to help others find answers. Plus I really appreciate it!


Dan Moyle

HubSpot Advisor

LearningOps | Impulse Creative

emailAddress
dan@impulsecreative.com
website
https://impulsecreative.com/
CDiVincenzo
Contributor

Deal Score

SOLVE

Thank you so much @danmoyle !!!

danmoyle
Most Valuable Member | Elite Partner
Most Valuable Member | Elite Partner

Deal Score

SOLVE

@CDiVincenzo happy to help! 

Did my answer help? Please "mark as a solution" to help others find answers. Plus I really appreciate it!


Dan Moyle

HubSpot Advisor

LearningOps | Impulse Creative

emailAddress
dan@impulsecreative.com
website
https://impulsecreative.com/
0 Upvotes
PamCotton
Community Manager
Community Manager

Deal Score

SOLVE

Hey @CDiVincenzo, thank you for posting in our Community!

 

Setting a baseline and threshold for deal scores at different stages of your sales process can indeed be very beneficial. However, these baselines can vary significantly depending on your industry, your company's sales cycle, and historical data from your past deals.

 

I'd love to hear from other members of the HubSpot Community. Have you set specific thresholds for your deal scores? What has your experience been like?

 

@danmoyle and @RSchweighart do you have any recommendations for @CDiVincenzo?

 

Thank you,

Pam

Você sabia que a Comunidade está disponível em outros idiomas?
Participe de conversas regionais, alterando suas configurações de idioma !


Did you know that the Community is available in other languages?
Join regional conversations by changing your language settings !




CDiVincenzo
Contributor

Deal Score

SOLVE

Thank you so much @PamCotton 

0 Upvotes