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Recently I caught up with @sbrinker on some lessons learned and general advice from his career. My favorite quote is from the question, what kinds of skills are most important for today's ops professional?
"They have to be very good at being able to teach and educate the rest of the marketing organization and their peers. That's communication skills, teaching skills, diplomacy skills. I mean, there's a lot there. Those are really valuable." -- Scott Brinker