💬 RevOps Discussions

TOffen
Member

Best pipeline setup for tracking SAAS metrics (ARR/NRR/CHURN/EXPANSION)

Hi everyone, 

Lookign to build out HubSpot in the best way to track all the key SAAS metrics (ARR/MRR/NRR/Churn etc etc).

I've got the new business setup but want to be able ot track expansion, downsell and churn etc and espeiclaly NRR or NDR. 

We sell Monthly contracts you can cancel at any time which makes tracking the above hard. If anyone else has tackled a simliar situation let me know! Happy to look into other tech stacks etc. 

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DianaGomez
Community Manager
Community Manager

Best pipeline setup for tracking SAAS metrics (ARR/NRR/CHURN/EXPANSION)

Hi @TOffen,

 

Thanks for reaching out to the Community!

 

I came across a question that's really similar to yours in another thread, and I thought it might be helpful for you. I’m sharing it here so you can take a look and see how others approached achieving the goals you mentioned. Hopefully, it gives you some good ideas! 🙂

 

 

Best,

Diana


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