💬 RevOps Discussions

breandax
Member

[Workflows] Change in how "is none of" logic is applied

I've recently noticed a workflow logic behaving differently.

We're looking at: IF (property) is none of (values)

In the context of an example:
Company dropdown property field "Status" which includes the value "Paying Customer"

IF "Status" is none of "Payibg Customer"
THEN proceed to Yes branch

Previously, the above logic would FAIL/No branch records that either:
* Has value(s) other than the specified value OR
* Has no value (ie is unknown)


Now, the above logic is also failing properties with no value.

I've noticed this as a bunch of my workflows are falsely failing records because the property is unknown.

Is there something I've done to our instance or has there been a change to Workflows?

- On this instance, using Sales Pro without any other paid Hubs
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esliney
HubSpot Employee
HubSpot Employee

[Workflows] Change in how "is none of" logic is applied

Hi Brendan, this sounds like a great case for the Support team who can do some troubleshooting for you and figure out what’s going on. Please log into your HubSpot account and click the Help button to see your support options and submit a case.