What are you changing about your operational processes and strategy in 2021?
Jan 5, 2021 10:02 AM
The holidays are officially over, and 2021 is underway. It's a new year!
Not only is it a new year, but you may have planned to make some changes in 2021 to your operations strategy -- whether that's headcount, or the systems you use, or plans that require change management across your org.
The biggest change we're making on the HubSpot side right now is that we just re-organized the way our Operations organization is set up. We've aligned around revenue operations and brought all of our GTM Ops folks underneath Alison, our new EVP. This is a big change for our teams and in our strategy. I'm looking forward to sharing more about it as we go along!
What about you -- is there anything you're leaving behind in 2021, or is there anything you are changing about your operations department this year?