Single Sign On with OKTA

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clvtross
Participant

I would like to ask the community about their experience with OKTA. We created accounts for Hubspot for most of our agents. I believe that the integration of OKTA might disable those accounts because they have similar email addresses linked to them. Any suggestions? Would I need to remove the accounts? Would this affect all users that have email addresses similar to the OKTA accounts?

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karstenkoehler
Solution
Hall of Famer

Hi @jbogaert,

 

Only as a user but not from a setup perspective. There is a step-by-step guide in the knowledge base that I'd follow here: Set up single sign-on (SSO)

 

Best regards!

Karsten Köhler
Digital Marketer | HubSpot Freelancer | CRM Consultant

Beratungstermin mit Karsten vereinbaren


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jbogaert
HubSpot Moderator

Hi @clvtross,

 

Great question! I'm afraid I might not have a dedicated answer to your question, but I did do some research so I hope this might offer context:

 

Why do you believe that the OKTA integration might disable your agent's accounts? While I don't know this for sure, to me it seems like that will not be the case. Having integrations disable or impede existing portal accounts sounds like a bit of a security risk. As far as I know only Super Admins have the ability to remove accounts. This article seems to confirm that.

 

Paging @karstenkoehler , @remingtonbegg , @Connorj13 : do any of you have experience with OKTA SSO?

 

0 Upvotes
karstenkoehler
Solution
Hall of Famer

Hi @jbogaert,

 

Only as a user but not from a setup perspective. There is a step-by-step guide in the knowledge base that I'd follow here: Set up single sign-on (SSO)

 

Best regards!

Karsten Köhler
Digital Marketer | HubSpot Freelancer | CRM Consultant

Beratungstermin mit Karsten vereinbaren


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