Dec 1, 2020 9:39 PM
I discovered a quite big problem with the Workflow migration process sent to all impacted customers.
Dec 1, 2020 11:14 PM
I think you are referring to HubSpot workflow release from November 2019 below:
In this documentation HubSpot was giving some rules on how they would proceed with the migration and how you can manage it manually if you were not qualifying for the automatic migration. Most of the actual HubSpot customers and all new Marketing Pro/Enterprise users are now automaticaly migrated. You should not have that many customers with this problem.
Do you know how many of your customer received this email?
In my case, only one received it out of more than 200 customers.
I hope this doc helps a bit!
Always here to help if neede!
Dec 2, 2020 6:07 AM
Not all of our customers received it, but still... and since there is no easy way to flag impacted lists and workflow for the problems I pointed out, I preferred to let know the community. If you follow the manual migration process suggested by HubSpot, users may not realize that and hand up with many broken processes since lists are used in everything (dashboards, workflows, goals, etc.)