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janv. 30, 2024 5:04 PM
現在HP経由の問い合わせはHubSpotにデータが溜まるようになっていますが、それ以外(比較サイト、広告、展示会経由)のコンタクトについては、全く別管理になっており不便です。
そういったコンタクトについて、問合せ日や媒体名等どのように入力すればいいでしょうか?
HP含め、全流入トータルで可視化したり、媒体別で可視化がしたいです。
Résolu ! Accéder à la solution.
janv. 31, 2024 2:15 PM
@81sato さん、初めまして篠原と申します。
内容を見ると以下2つの課題と読み取れました。課題1.自社HP以外の流入をどうトラッキングすべきか?
課題2.自社HP以外で流入したコンタクトをどう記録すべきか?
<課題1の解決方法>
外部サイトなどはHubSpotトラッキングコードを埋めることができないことが多いため、
貴社HPのリンクを提供する際、「トラッキングURLビルダー」で生成したURLを外部サイト側や広告担当に提供するようにしてください。※「トラッキングURLビルダー」はHubSpotの設定画面から「トラッキングとアナリティクス>トラッキングURL」に遷移します。
それによって、どの外部媒体から貴社HPに流入したのかがわかるようになります。
HubSpot内で説明するなら、まだコンタクトになっていないアノニマス状態でもレポート>トラフィックの「UTMパラメータ」で見ることができるようになります。
HubSpotナレッジベースのトラッキングURLを作成する
トラフィック アナリティクス ツールを使用してウェブサイトのトラフィックを分析する
なお、トラッキングURLで使われているutmパラメータというのは業界統一規格なのでGoogleアナリティクスなどでも同じ仕組みで外部媒体の計測で使われる仕組みです。
もし、utmパラメータの使い方がわからない場合は、ググればいろいろ解説ページがありますので仕組みを理解してください。
参考としてわかりやすいページを載せておきます→https://inhouse-plus.jp/marketing/utm-parameter/
<課題2の解決方法>
課題1はあくまでウェブトラッキングログとして記録する方法でした。
貴社が実現されたいのは、コンタクトとして登録する際に、「問合せ日や媒体名等」などの外部媒体情報を記録したいとのことでした。
まず、2つのケースがあります。
ケース1.外部媒体から貴社HPに流入し、最終的に貴社HPのフォームでコンタクト登録された場合
課題1の解決方法をしっかり行っていれば、コンタクト登録された場合に、「オリジナルソース」などに自動的に記録してくれますので、どの外部媒体から来たのかを分析しやすくなります。
ケース2.外部媒体のフォームで登録した顧客情報をCSVで提供され、貴社がCSVからHubSpotにインポートする場合
まず、コンタクトのカスタムプロパティとして貴社が把握されたい情報の入れ物を作りましょう。
たとえば、「問合せ日」や「媒体名」などをカスタムプロパティを単行テキストで作成しましょう。
そして、提供されたCSVをインポートする際に「問合せ日」や「媒体名」に該当する情報をマッピングしてインポートします。
そうすることで、コンタクト上で仕分けすることができ、レポートの条件として使用し分析しやすくなります。
※ちなみにインポートしたときの「オリジナルソース」はオフラインソースとなります。
さらに複雑なトラッキングをされたい場合は、カスタム行動イベント という仕組みがあるのですが、相当難易度があがるためここでは割愛します。
以上、いろいろ方法がありますが、まずはできることから行ってみてはいかがでしょう。
Voir la solution dans l'envoi d'origine
févr. 1, 2024 2:04 PM
@Makoto さん大変分かり易く、丁寧なご回答ありがとうございます。基本的には外部媒体のリンクにトラッキングURLビルダーを使うか、プロパティを作って自らインポートするかのどちらかだと理解しました。マーケ担当にURLビルダーの設置ができそうか等確認してみます。
janv. 31, 2024 12:08 PM
@81sato さん、コミュニティーへの投稿ありがとうございます。
広告トラッキングやHubSpotフォームへの入力をしてもらうことで対応している方が多いかと思います。
@neemo さん、@Makoto さん>一般的にどのような方法がおすすめですかね?もしアドバイスがあればお願いいたします!
他のメンバーに質問を投げかけたり、自社のナレッジを共有したりしましょう!
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LITHIUM.AjaxSupport.ComponentEvents.set({ "eventActions" : [ { "event" : "approveMessage", "actions" : [ { "context" : "", "action" : "rerender" }, { "context" : "", "action" : "pulsate" } ] }, { "event" : "unapproveMessage", "actions" : [ { "context" : "", "action" : "rerender" }, { "context" : "", "action" : "pulsate" } ] }, { "event" : "deleteMessage", "actions" : [ { "context" : "lia-deleted-state", "action" : "addClassName" }, { "context" : "", "action" : "pulsate" } ] }, { "event" : "QuickReply", "actions" : [ { "context" : "envParam:feedbackData", "action" : "rerender" } ] }, { "event" : "expandMessage", "actions" : [ { "context" : "envParam:quiltName,expandedQuiltName", "action" : "rerender" } ] }, { "event" : "ProductAnswer", "actions" : [ { "context" : "envParam:quiltName", "action" : "rerender" } ] }, { "event" : "ProductAnswerComment", "actions" : [ { "context" : "envParam:selectedMessage", "action" : "rerender" } ] }, { "event" : "editProductMessage", "actions" : [ { "context" : "envParam:quiltName,message", "action" : "rerender" } ] }, { "event" : "MessagesWidgetEditAction", "actions" : [ { "context" : "envParam:quiltName,message,product,contextId,contextUrl", "action" : "rerender" } ] }, { "event" : "ProductMessageEdit", "actions" : [ { "context" : "envParam:quiltName", "action" : "rerender" } ] }, { "event" : "MessagesWidgetMessageEdit", "actions" : [ { "context" : "envParam:quiltName,product,contextId,contextUrl", "action" : "rerender" } ] }, { "event" : "AcceptSolutionAction", "actions" : [ { "context" : "", "action" : "rerender" } ] }, { "event" : "RevokeSolutionAction", "actions" : [ { "context" : "", "action" : "rerender" } ] }, { "event" : "addThreadUserEmailSubscription", "actions" : [ { "context" : "", "action" : "rerender" } ] }, { "event" : "removeThreadUserEmailSubscription", "actions" : [ { "context" : "", "action" : "rerender" } ] }, { "event" : "addMessageUserEmailSubscription", "actions" : [ { "context" : "", "action" : "rerender" } ] }, { "event" : "removeMessageUserEmailSubscription", "actions" : [ { "context" : "", "action" : "rerender" } ] }, { "event" : "markAsSpamWithoutRedirect", "actions" : [ { "context" : "", "action" : "rerender" } ] }, { "event" : "MessagesWidgetAnswerForm", "actions" : [ { "context" : "envParam:messageUid,page,quiltName,product,contextId,contextUrl", "action" : "rerender" } ] }, { "event" : "MessagesWidgetEditAnswerForm", "actions" : [ { "context" : "envParam:messageUid,quiltName,product,contextId,contextUrl", "action" : "rerender" } ] }, { "event" : "MessagesWidgetCommentForm", "actions" : [ { "context" : "envParam:messageUid,quiltName,product,contextId,contextUrl", "action" : "rerender" } ] }, { "event" : "MessagesWidgetEditCommentForm", "actions" : [ { "context" : "envParam:messageUid,quiltName,product,contextId,contextUrl", "action" : "rerender" } ] } ], "componentId" : "forums.widget.message-view", "initiatorBinding" : true, "selector" : "#messageview", "parameters" : { "disableLabelLinks" : "false", "truncateBodyRetainsHtml" : "false", "forceSearchRequestParameterForBlurbBuilder" : "false", "kudosLinksDisabled" : "false", "useSubjectIcons" : "true", "quiltName" : "ForumMessage", "truncateBody" : "true", "message" : "913760", "includeRepliesModerationState" : "true", "syndicatedView" : "false", "useSimpleView" : "false", "useTruncatedSubject" : "true", "disableLinks" : "false", "messageViewOptions" : "1101110111111111111110111110100101111101", "displaySubject" : "true" }, "initiatorDataMatcher" : "data-lia-message-uid" }); LITHIUM.InformationBox({"updateFeedbackEvent":"LITHIUM:updateAjaxFeedback","componentSelector":"#informationbox_1","feedbackSelector":".InfoMessage"}); LITHIUM.InformationBox({"updateFeedbackEvent":"LITHIUM:updateAjaxFeedback","componentSelector":"#informationbox_2","feedbackSelector":".InfoMessage"}); LITHIUM.InformationBox({"updateFeedbackEvent":"LITHIUM:updateAjaxFeedback","componentSelector":"#informationbox_3","feedbackSelector":".InfoMessage"}); LITHIUM.MessageBodyDisplay('#bodyDisplay_0', '.lia-truncated-body-container', '#viewMoreLink', '.lia-full-body-container' ); LITHIUM.DropDownMenu({"userMessagesFeedOptionsClass":"div.user-messages-feed-options-menu a.lia-js-menu-opener","menuOffsetContainer":".lia-menu-offset-container","hoverLeaveEvent":"LITHIUM:hoverLeave","mouseoverElementSelector":".lia-js-mouseover-menu","userMessagesFeedOptionsAriaLabel":"Afficher les contributions de l\u2019utilisateur, l\u2019option sélectionnée est Show comment option menu. 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Voulez-vous vraiment continuer ?","messageActionsSelector":"#messageActions_0","loaderSelector":"#loader","topicMessageSelector":".lia-forum-topic-message-gte-5","containerSelector":"#inlineMessageReplyContainer_0","loaderEnabled":false,"useSimpleEditor":false,"isReplyButtonDisabled":false,"linearDisplayViewSelector":".lia-linear-display-message-view","threadedDetailDisplayViewSelector":".lia-threaded-detail-display-message-view","replyEditorPlaceholderWrapperSelector":".lia-placeholder-wrapper","renderEvent":"LITHIUM:renderInlineMessageReply","expandedRepliesSelector":".lia-inline-message-reply-form-expanded","isLazyLoadEnabled":false,"layoutView":"threaded","isAllowAnonUserToReply":true,"replyButtonSelector":".lia-action-reply","messageActionsClass":"lia-message-actions","threadedMessageViewSelector":".lia-threaded-display-message-view-wrapper","lazyLoadScriptsEvent":"LITHIUM:lazyLoadScripts","isGteForumV5":true}); LITHIUM.AjaxSupport({"ajaxOptionsParam":{"event":"LITHIUM:renderInlineMessageReply"},"tokenId":"ajax","elementSelector":"#inlineMessageReplyContainer_0","action":"renderInlineMessageReply","feedbackSelector":"#inlineMessageReplyContainer_0","url":"https://community.hubspot.com/t5/forums/v5/forumtopicpage.inlinemessagereplycontainer:renderinlinemessagereply?t:ac=board-id/product_discussions_jp/thread-id/1310/q-p/cHJvZmlsZS5sYW5ndWFnZTpmcg..&t:cp=messages/contributions/messageeditorscontributionpage","ajaxErrorEventName":"LITHIUM:ajaxError","token":"mMxZ1hITx5X3e0xAW79gcw26Llqc_D9qRflhWM-eiSA."}); LITHIUM.AjaxSupport({"ajaxOptionsParam":{"event":"LITHIUM:lazyLoadScripts"},"tokenId":"ajax","elementSelector":"#inlineMessageReplyContainer_0","action":"lazyLoadScripts","feedbackSelector":"#inlineMessageReplyContainer_0","url":"https://community.hubspot.com/t5/forums/v5/forumtopicpage.inlinemessagereplycontainer:lazyloadscripts?t:ac=board-id/product_discussions_jp/thread-id/1310/q-p/cHJvZmlsZS5sYW5ndWFnZTpmcg..&t:cp=messages/contributions/messageeditorscontributionpage","ajaxErrorEventName":"LITHIUM:ajaxError","token":"QpbCo_llmXogpc-WbYVjhNZK9u2kWUt3j69PylcxhxM."}); LITHIUM.AjaxSupport.fromLink('#kudoEntity_0', 'kudoEntity', '#ajaxfeedback_0', 'LITHIUM:ajaxError', {}, 'XjHZ3_cTidJAksscGj1rHzZ0tYFCUdem3OBMu8wJMLg.', 'ajax'); LITHIUM.AjaxSupport.ComponentEvents.set({ "eventActions" : [ { "event" : "kudoEntity", "actions" : [ { "context" : "envParam:entity", "action" : "rerender" } ] } ], "componentId" : "kudos.widget.button", "initiatorBinding" : true, "selector" : "#kudosButtonV2_0", "parameters" : { "displayStyle" : "horizontal", "disallowZeroCount" : "false", "revokeMode" : "true", "kudosable" : "true", "showCountOnly" : "false", "disableKudosForAnonUser" : "false", "useCountToKudo" : "false", "entity" : "914479", "linkDisabled" : "false" }, "initiatorDataMatcher" : "data-lia-kudos-id" }); LITHIUM.AjaxSupport.ComponentEvents.set({ "eventActions" : [ { "event" : "approveMessage", "actions" : [ { "context" : "", "action" : "rerender" }, { "context" : "", "action" : "pulsate" } ] }, { "event" : "unapproveMessage", "actions" : [ { "context" : "", "action" : "rerender" }, { "context" : "", "action" : "pulsate" } ] }, { "event" : "deleteMessage", "actions" : [ { "context" : "lia-deleted-state", "action" : "addClassName" }, { "context" : "", "action" : "pulsate" } ] }, { "event" : "QuickReply", "actions" : [ { "context" : "envParam:feedbackData", "action" : "rerender" } ] }, { "event" : "expandMessage", "actions" : [ { "context" : "envParam:quiltName,expandedQuiltName", "action" : "rerender" } ] }, { "event" : "ProductAnswer", "actions" : [ { "context" : "envParam:quiltName", "action" : "rerender" } ] }, { "event" : "ProductAnswerComment", "actions" : [ { "context" : "envParam:selectedMessage", "action" : "rerender" } ] }, { "event" : "editProductMessage", "actions" : [ { "context" : "envParam:quiltName,message", "action" : "rerender" } ] }, { "event" : "MessagesWidgetEditAction", "actions" : [ { "context" : "envParam:quiltName,message,product,contextId,contextUrl", "action" : "rerender" } ] }, { "event" : "ProductMessageEdit", "actions" : [ { "context" : "envParam:quiltName", "action" : "rerender" } ] }, { "event" : "MessagesWidgetMessageEdit", "actions" : [ { "context" : "envParam:quiltName,product,contextId,contextUrl", "action" : "rerender" } ] }, { "event" : "AcceptSolutionAction", "actions" : [ { "context" : "", "action" : "rerender" } ] }, { "event" : "RevokeSolutionAction", "actions" : [ { "context" : "", "action" : "rerender" } ] }, { "event" : "addThreadUserEmailSubscription", "actions" : [ { "context" : "", "action" : "rerender" } ] }, { "event" : "removeThreadUserEmailSubscription", "actions" : [ { "context" : "", "action" : "rerender" } ] }, { "event" : "addMessageUserEmailSubscription", "actions" : [ { "context" : "", "action" : "rerender" } ] }, { "event" : "removeMessageUserEmailSubscription", "actions" : [ { "context" : "", "action" : "rerender" } ] }, { "event" : "markAsSpamWithoutRedirect", "actions" : [ { "context" : "", "action" : "rerender" } ] }, { "event" : "MessagesWidgetAnswerForm", "actions" : [ { "context" : "envParam:messageUid,page,quiltName,product,contextId,contextUrl", "action" : "rerender" } ] }, { "event" : "MessagesWidgetEditAnswerForm", "actions" : [ { "context" : "envParam:messageUid,quiltName,product,contextId,contextUrl", "action" : "rerender" } ] }, { "event" : "MessagesWidgetCommentForm", "actions" : [ { "context" : "envParam:messageUid,quiltName,product,contextId,contextUrl", "action" : "rerender" } ] }, { "event" : "MessagesWidgetEditCommentForm", "actions" : [ { "context" : "envParam:messageUid,quiltName,product,contextId,contextUrl", "action" : "rerender" } ] } ], "componentId" : "forums.widget.message-view", "initiatorBinding" : true, "selector" : "#messageview_0", "parameters" : { "disableLabelLinks" : "false", "truncateBodyRetainsHtml" : "false", "forceSearchRequestParameterForBlurbBuilder" : "false", "kudosLinksDisabled" : "false", "useSubjectIcons" : "true", "quiltName" : "ForumMessage", "truncateBody" : "true", "message" : "914479", "includeRepliesModerationState" : "true", "syndicatedView" : "false", "useSimpleView" : "false", "useTruncatedSubject" : "true", "disableLinks" : "false", "messageViewOptions" : "1111110011111111111110111110100101111101", "displaySubject" : "true" }, "initiatorDataMatcher" : "data-lia-message-uid" }); LITHIUM.MessageViewDisplay({"openEditsSelector":".lia-inline-message-edit","renderInlineFormEvent":"LITHIUM:renderInlineEditForm","componentId":"threadeddetaildisplaymessageviewwrapper","componentSelector":"#threadeddetaildisplaymessageviewwrapper","editEvent":"LITHIUM:editMessageViaAjax","collapseEvent":"LITHIUM:collapseInlineMessageEditor","messageId":914479,"confimationText":"Vous avez d'autres éditeurs de message ouverts, et les données qu'ils contiennent pourraient être perdues. 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Voulez-vous vraiment continuer ?","messageActionsSelector":"#messageActions_1","loaderSelector":"#loader","topicMessageSelector":".lia-forum-topic-message-gte-5","containerSelector":"#inlineMessageReplyContainer_1","loaderEnabled":false,"useSimpleEditor":false,"isReplyButtonDisabled":false,"linearDisplayViewSelector":".lia-linear-display-message-view","threadedDetailDisplayViewSelector":".lia-threaded-detail-display-message-view","replyEditorPlaceholderWrapperSelector":".lia-placeholder-wrapper","renderEvent":"LITHIUM:renderInlineMessageReply","expandedRepliesSelector":".lia-inline-message-reply-form-expanded","isLazyLoadEnabled":false,"layoutView":"threaded","isAllowAnonUserToReply":true,"replyButtonSelector":".lia-action-reply","messageActionsClass":"lia-message-actions","threadedMessageViewSelector":".lia-threaded-display-message-view-wrapper","lazyLoadScriptsEvent":"LITHIUM:lazyLoadScripts","isGteForumV5":true}); LITHIUM.AjaxSupport({"ajaxOptionsParam":{"event":"LITHIUM:renderInlineMessageReply"},"tokenId":"ajax","elementSelector":"#inlineMessageReplyContainer_1","action":"renderInlineMessageReply","feedbackSelector":"#inlineMessageReplyContainer_1","url":"https://community.hubspot.com/t5/forums/v5/forumtopicpage.inlinemessagereplycontainer:renderinlinemessagereply?t:ac=board-id/product_discussions_jp/thread-id/1310/q-p/cHJvZmlsZS5sYW5ndWFnZTpmcg..&t:cp=messages/contributions/messageeditorscontributionpage","ajaxErrorEventName":"LITHIUM:ajaxError","token":"ya9I_vAfTwuWN1wB5HYZXRDgvuQv_rd_5zZvkzxS8wY."}); LITHIUM.AjaxSupport({"ajaxOptionsParam":{"event":"LITHIUM:lazyLoadScripts"},"tokenId":"ajax","elementSelector":"#inlineMessageReplyContainer_1","action":"lazyLoadScripts","feedbackSelector":"#inlineMessageReplyContainer_1","url":"https://community.hubspot.com/t5/forums/v5/forumtopicpage.inlinemessagereplycontainer:lazyloadscripts?t:ac=board-id/product_discussions_jp/thread-id/1310/q-p/cHJvZmlsZS5sYW5ndWFnZTpmcg..&t:cp=messages/contributions/messageeditorscontributionpage","ajaxErrorEventName":"LITHIUM:ajaxError","token":"ICTRc16UaWeTgCrNHb_NXOLFt0z02kHAPZhw8ITbVnI."}); LITHIUM.AjaxSupport.fromLink('#kudoEntity_1', 'kudoEntity', '#ajaxfeedback_1', 'LITHIUM:ajaxError', {}, 'tz07vy5lhESnUoaVGiO9Z8K-bdoyBuMx5hK-kY-qmT4.', 'ajax'); LITHIUM.AjaxSupport.ComponentEvents.set({ "eventActions" : [ { "event" : "kudoEntity", "actions" : [ { "context" : "envParam:entity", "action" : "rerender" } ] } ], "componentId" : "kudos.widget.button", "initiatorBinding" : true, "selector" : "#kudosButtonV2_1", "parameters" : { "displayStyle" : "horizontal", "disallowZeroCount" : "false", "revokeMode" : "true", "kudosable" : "true", "showCountOnly" : "false", "disableKudosForAnonUser" : "false", "useCountToKudo" : "false", "entity" : "914479", "linkDisabled" : "false" }, "initiatorDataMatcher" : "data-lia-kudos-id" }); LITHIUM.AjaxSupport.ComponentEvents.set({ "eventActions" : [ { "event" : "approveMessage", "actions" : [ { "context" : "", "action" : "rerender" }, { "context" : "", "action" : "pulsate" } ] }, { "event" : "unapproveMessage", "actions" : [ { "context" : "", "action" : "rerender" }, { "context" : "", "action" : "pulsate" } ] }, { "event" : "deleteMessage", "actions" : [ { "context" : "lia-deleted-state", "action" : "addClassName" }, { "context" : "", "action" : "pulsate" } ] }, { "event" : "QuickReply", "actions" : [ { "context" : "envParam:feedbackData", "action" : "rerender" } ] }, { "event" : "expandMessage", "actions" : [ { "context" : "envParam:quiltName,expandedQuiltName", "action" : "rerender" } ] }, { "event" : "ProductAnswer", "actions" : [ { "context" : "envParam:quiltName", "action" : "rerender" } ] }, { "event" : "ProductAnswerComment", "actions" : [ { "context" : "envParam:selectedMessage", "action" : "rerender" } ] }, { "event" : "editProductMessage", "actions" : [ { "context" : "envParam:quiltName,message", "action" : "rerender" } ] }, { "event" : "MessagesWidgetEditAction", "actions" : [ { "context" : "envParam:quiltName,message,product,contextId,contextUrl", "action" : "rerender" } ] }, { "event" : "ProductMessageEdit", "actions" : [ { "context" : "envParam:quiltName", "action" : "rerender" } ] }, { "event" : "MessagesWidgetMessageEdit", "actions" : [ { "context" : "envParam:quiltName,product,contextId,contextUrl", "action" : "rerender" } ] }, { "event" : "AcceptSolutionAction", "actions" : [ { "context" : "", "action" : "rerender" } ] }, { "event" : "RevokeSolutionAction", "actions" : [ { "context" : "", "action" : "rerender" } ] }, { "event" : "addThreadUserEmailSubscription", "actions" : [ { "context" : "", "action" : "rerender" } ] }, { "event" : "removeThreadUserEmailSubscription", "actions" : [ { "context" : "", "action" : "rerender" } ] }, { "event" : "addMessageUserEmailSubscription", "actions" : [ { "context" : "", "action" : "rerender" } ] }, { "event" : "removeMessageUserEmailSubscription", "actions" : [ { "context" : "", "action" : "rerender" } ] }, { "event" : "markAsSpamWithoutRedirect", "actions" : [ { "context" : "", "action" : "rerender" } ] }, { "event" : "MessagesWidgetAnswerForm", "actions" : [ { "context" : "envParam:messageUid,page,quiltName,product,contextId,contextUrl", "action" : "rerender" } ] }, { "event" : "MessagesWidgetEditAnswerForm", "actions" : [ { "context" : "envParam:messageUid,quiltName,product,contextId,contextUrl", "action" : "rerender" } ] }, { "event" : "MessagesWidgetCommentForm", "actions" : [ { "context" : "envParam:messageUid,quiltName,product,contextId,contextUrl", "action" : "rerender" } ] }, { "event" : "MessagesWidgetEditCommentForm", "actions" : [ { "context" : "envParam:messageUid,quiltName,product,contextId,contextUrl", "action" : "rerender" } ] } ], "componentId" : "forums.widget.message-view", "initiatorBinding" : true, "selector" : "#messageview_1", "parameters" : { "disableLabelLinks" : "false", "truncateBodyRetainsHtml" : "false", "forceSearchRequestParameterForBlurbBuilder" : "false", "kudosLinksDisabled" : "false", "useSubjectIcons" : "true", "quiltName" : "ForumMessage", "truncateBody" : "true", "message" : "914479", "includeRepliesModerationState" : "true", "syndicatedView" : "false", "useSimpleView" : "false", "useTruncatedSubject" : "true", "disableLinks" : "false", "messageViewOptions" : "1111110111111111111110111110100101011101", "displaySubject" : "true" }, "initiatorDataMatcher" : "data-lia-message-uid" }); LITHIUM.MessageViewDisplay({"openEditsSelector":".lia-inline-message-edit","renderInlineFormEvent":"LITHIUM:renderInlineEditForm","componentId":"threadeddetaildisplaymessageviewwrapper_0","componentSelector":"#threadeddetaildisplaymessageviewwrapper_0","editEvent":"LITHIUM:editMessageViaAjax","collapseEvent":"LITHIUM:collapseInlineMessageEditor","messageId":914479,"confimationText":"Vous avez d'autres éditeurs de message ouverts, et les données qu'ils contiennent pourraient être perdues. Voulez-vous vraiment continuer ?","loaderSelector":"#threadeddetaildisplaymessageviewwrapper_0 .lia-message-body-loader .lia-loader","expandedRepliesSelector":".lia-inline-message-reply-form-expanded"}); LITHIUM.AjaxSupport({"ajaxOptionsParam":{"event":"LITHIUM:renderInlineEditForm"},"tokenId":"ajax","elementSelector":"#threadeddetaildisplaymessageviewwrapper_0","action":"renderInlineEditForm","feedbackSelector":"#threadeddetaildisplaymessageviewwrapper_0","url":"https://community.hubspot.com/t5/forums/v5/forumtopicpage.threadeddetaildisplay.threadeddetailmessagelist.threadeddetaildisplaymessageviewwrapper:renderinlineeditform?t:ac=board-id/product_discussions_jp/thread-id/1310/q-p/cHJvZmlsZS5sYW5ndWFnZTpmcg..","ajaxErrorEventName":"LITHIUM:ajaxError","token":"w12dq9ScPQ_IrtshWvsXOs2ih_--hVTxno0OciJ7nEo."}); LITHIUM.InformationBox({"updateFeedbackEvent":"LITHIUM:updateAjaxFeedback","componentSelector":"#informationbox_8","feedbackSelector":".InfoMessage"}); LITHIUM.InformationBox({"updateFeedbackEvent":"LITHIUM:updateAjaxFeedback","componentSelector":"#informationbox_9","feedbackSelector":".InfoMessage"}); LITHIUM.InformationBox({"updateFeedbackEvent":"LITHIUM:updateAjaxFeedback","componentSelector":"#informationbox_10","feedbackSelector":".InfoMessage"}); LITHIUM.MessageBodyDisplay('#bodyDisplay_2', '.lia-truncated-body-container', '#viewMoreLink', '.lia-full-body-container' ); LITHIUM.DropDownMenuVisibilityHandler({"selectors":{"menuSelector":"#actionMenuDropDown_3","menuItemsSelector":".lia-menu-dropdown-items"}}); LITHIUM.InlineMessageReplyContainer({"openEditsSelector":".lia-inline-message-edit","renderEventParams":{"replyWrapperId":"replyWrapper_2","messageId":915198,"messageActionsId":"messageActions_2"},"isRootMessage":false,"collapseEvent":"LITHIUM:collapseInlineMessageEditor","confimationText":"Vous avez d'autres éditeurs de message ouverts, et les données qu'ils contiennent pourraient être perdues. Voulez-vous vraiment continuer ?","messageActionsSelector":"#messageActions_2","loaderSelector":"#loader","topicMessageSelector":".lia-forum-topic-message-gte-5","containerSelector":"#inlineMessageReplyContainer_2","loaderEnabled":false,"useSimpleEditor":false,"isReplyButtonDisabled":false,"linearDisplayViewSelector":".lia-linear-display-message-view","threadedDetailDisplayViewSelector":".lia-threaded-detail-display-message-view","replyEditorPlaceholderWrapperSelector":".lia-placeholder-wrapper","renderEvent":"LITHIUM:renderInlineMessageReply","expandedRepliesSelector":".lia-inline-message-reply-form-expanded","isLazyLoadEnabled":false,"layoutView":"threaded","isAllowAnonUserToReply":true,"replyButtonSelector":".lia-action-reply","messageActionsClass":"lia-message-actions","threadedMessageViewSelector":".lia-threaded-display-message-view-wrapper","lazyLoadScriptsEvent":"LITHIUM:lazyLoadScripts","isGteForumV5":true}); LITHIUM.AjaxSupport({"ajaxOptionsParam":{"event":"LITHIUM:renderInlineMessageReply"},"tokenId":"ajax","elementSelector":"#inlineMessageReplyContainer_2","action":"renderInlineMessageReply","feedbackSelector":"#inlineMessageReplyContainer_2","url":"https://community.hubspot.com/t5/forums/v5/forumtopicpage.inlinemessagereplycontainer:renderinlinemessagereply?t:ac=board-id/product_discussions_jp/thread-id/1310/q-p/cHJvZmlsZS5sYW5ndWFnZTpmcg..&t:cp=messages/contributions/messageeditorscontributionpage","ajaxErrorEventName":"LITHIUM:ajaxError","token":"gM96HTEuN93jtamy_wiOOvFLM7wVsJ8T1kJi9nqMy4k."}); LITHIUM.AjaxSupport({"ajaxOptionsParam":{"event":"LITHIUM:lazyLoadScripts"},"tokenId":"ajax","elementSelector":"#inlineMessageReplyContainer_2","action":"lazyLoadScripts","feedbackSelector":"#inlineMessageReplyContainer_2","url":"https://community.hubspot.com/t5/forums/v5/forumtopicpage.inlinemessagereplycontainer:lazyloadscripts?t:ac=board-id/product_discussions_jp/thread-id/1310/q-p/cHJvZmlsZS5sYW5ndWFnZTpmcg..&t:cp=messages/contributions/messageeditorscontributionpage","ajaxErrorEventName":"LITHIUM:ajaxError","token":"_ZTzEhzoew1OJ8ksrRH6Qa7hr9pZ1meoPBpQFieaU48."}); LITHIUM.AjaxSupport.fromLink('#kudoEntity_2', 'kudoEntity', '#ajaxfeedback_2', 'LITHIUM:ajaxError', {}, 'f9Fd_W_bpD8MOVZQeci4sC4mWvyacZ6OF70tr-TVJpw.', 'ajax'); LITHIUM.AjaxSupport.ComponentEvents.set({ "eventActions" : [ { "event" : "kudoEntity", "actions" : [ { "context" : "envParam:entity", "action" : "rerender" } ] } ], "componentId" : "kudos.widget.button", "initiatorBinding" : true, "selector" : "#kudosButtonV2_2", "parameters" : { "displayStyle" : "horizontal", "disallowZeroCount" : "false", "revokeMode" : "true", "kudosable" : "true", "showCountOnly" : "false", "disableKudosForAnonUser" : "false", "useCountToKudo" : "false", "entity" : "915198", "linkDisabled" : "false" }, "initiatorDataMatcher" : "data-lia-kudos-id" }); LITHIUM.AjaxSupport.ComponentEvents.set({ "eventActions" : [ { "event" : "approveMessage", "actions" : [ { "context" : "", "action" : "rerender" }, { "context" : "", "action" : "pulsate" } ] }, { "event" : "unapproveMessage", "actions" : [ { "context" : "", "action" : "rerender" }, { "context" : "", "action" : "pulsate" } ] }, { "event" : "deleteMessage", "actions" : [ { "context" : "lia-deleted-state", "action" : "addClassName" }, { "context" : "", "action" : "pulsate" } ] }, { "event" : "QuickReply", "actions" : [ { "context" : "envParam:feedbackData", "action" : "rerender" } ] }, { "event" : "expandMessage", "actions" : [ { "context" : "envParam:quiltName,expandedQuiltName", "action" : "rerender" } ] }, { "event" : "ProductAnswer", "actions" : [ { "context" : "envParam:quiltName", "action" : "rerender" } ] }, { "event" : "ProductAnswerComment", "actions" : [ { "context" : "envParam:selectedMessage", "action" : "rerender" } ] }, { "event" : "editProductMessage", "actions" : [ { "context" : "envParam:quiltName,message", "action" : "rerender" } ] }, { "event" : "MessagesWidgetEditAction", "actions" : [ { "context" : "envParam:quiltName,message,product,contextId,contextUrl", "action" : "rerender" } ] }, { "event" : "ProductMessageEdit", "actions" : [ { "context" : "envParam:quiltName", "action" : "rerender" } ] }, { "event" : "MessagesWidgetMessageEdit", "actions" : [ { "context" : "envParam:quiltName,product,contextId,contextUrl", "action" : "rerender" } ] }, { "event" : "AcceptSolutionAction", "actions" : [ { "context" : "", "action" : "rerender" } ] }, { "event" : "RevokeSolutionAction", "actions" : [ { "context" : "", "action" : "rerender" } ] }, { "event" : "addThreadUserEmailSubscription", "actions" : [ { "context" : "", "action" : "rerender" } ] }, { "event" : "removeThreadUserEmailSubscription", "actions" : [ { "context" : "", "action" : "rerender" } ] }, { "event" : "addMessageUserEmailSubscription", "actions" : [ { "context" : "", "action" : "rerender" } ] }, { "event" : "removeMessageUserEmailSubscription", "actions" : [ { "context" : "", "action" : "rerender" } ] }, { "event" : "markAsSpamWithoutRedirect", "actions" : [ { "context" : "", "action" : "rerender" } ] }, { "event" : "MessagesWidgetAnswerForm", "actions" : [ { "context" : "envParam:messageUid,page,quiltName,product,contextId,contextUrl", "action" : "rerender" } ] }, { "event" : "MessagesWidgetEditAnswerForm", "actions" : [ { "context" : "envParam:messageUid,quiltName,product,contextId,contextUrl", "action" : "rerender" } ] }, { "event" : "MessagesWidgetCommentForm", "actions" : [ { "context" : "envParam:messageUid,quiltName,product,contextId,contextUrl", "action" : "rerender" } ] }, { "event" : "MessagesWidgetEditCommentForm", "actions" : [ { "context" : "envParam:messageUid,quiltName,product,contextId,contextUrl", "action" : "rerender" } ] } ], "componentId" : "forums.widget.message-view", "initiatorBinding" : true, "selector" : "#messageview_2", "parameters" : { "disableLabelLinks" : "false", "truncateBodyRetainsHtml" : "false", "forceSearchRequestParameterForBlurbBuilder" : "false", "kudosLinksDisabled" : "false", "useSubjectIcons" : "true", "quiltName" : "ForumMessage", "truncateBody" : "true", "message" : "915198", "includeRepliesModerationState" : "true", "syndicatedView" : "false", "useSimpleView" : "false", "useTruncatedSubject" : "true", "disableLinks" : "false", "messageViewOptions" : "1111110111111111111110111110100101011101", "displaySubject" : "true" }, "initiatorDataMatcher" : "data-lia-message-uid" }); LITHIUM.MessageViewDisplay({"openEditsSelector":".lia-inline-message-edit","renderInlineFormEvent":"LITHIUM:renderInlineEditForm","componentId":"threadeddetaildisplaymessageviewwrapper_1","componentSelector":"#threadeddetaildisplaymessageviewwrapper_1","editEvent":"LITHIUM:editMessageViaAjax","collapseEvent":"LITHIUM:collapseInlineMessageEditor","messageId":915198,"confimationText":"Vous avez d'autres éditeurs de message ouverts, et les données qu'ils contiennent pourraient être perdues. Voulez-vous vraiment continuer ?","loaderSelector":"#threadeddetaildisplaymessageviewwrapper_1 .lia-message-body-loader .lia-loader","expandedRepliesSelector":".lia-inline-message-reply-form-expanded"}); LITHIUM.AjaxSupport({"ajaxOptionsParam":{"event":"LITHIUM:renderInlineEditForm"},"tokenId":"ajax","elementSelector":"#threadeddetaildisplaymessageviewwrapper_1","action":"renderInlineEditForm","feedbackSelector":"#threadeddetaildisplaymessageviewwrapper_1","url":"https://community.hubspot.com/t5/forums/v5/forumtopicpage.threadeddetaildisplay.threadeddetailmessagelist.threadeddetaildisplaymessageviewwrapper:renderinlineeditform?t:ac=board-id/product_discussions_jp/thread-id/1310/q-p/cHJvZmlsZS5sYW5ndWFnZTpmcg..","ajaxErrorEventName":"LITHIUM:ajaxError","token":"pwCXyY4m0T5ajNET3v1OrIa82Hjz2A7a5vhBhGzess0."}); LITHIUM.InformationBox({"updateFeedbackEvent":"LITHIUM:updateAjaxFeedback","componentSelector":"#informationbox_11","feedbackSelector":".InfoMessage"}); LITHIUM.InformationBox({"updateFeedbackEvent":"LITHIUM:updateAjaxFeedback","componentSelector":"#informationbox_12","feedbackSelector":".InfoMessage"}); LITHIUM.InformationBox({"updateFeedbackEvent":"LITHIUM:updateAjaxFeedback","componentSelector":"#informationbox_13","feedbackSelector":".InfoMessage"}); LITHIUM.MessageBodyDisplay('#bodyDisplay_3', '.lia-truncated-body-container', '#viewMoreLink', '.lia-full-body-container' ); LITHIUM.DropDownMenuVisibilityHandler({"selectors":{"menuSelector":"#actionMenuDropDown_4","menuItemsSelector":".lia-menu-dropdown-items"}}); LITHIUM.InlineMessageReplyContainer({"openEditsSelector":".lia-inline-message-edit","renderEventParams":{"replyWrapperId":"replyWrapper_3","messageId":914459,"messageActionsId":"messageActions_3"},"isRootMessage":false,"collapseEvent":"LITHIUM:collapseInlineMessageEditor","confimationText":"Vous avez d'autres éditeurs de message ouverts, et les données qu'ils contiennent pourraient être perdues. Voulez-vous vraiment continuer ?","messageActionsSelector":"#messageActions_3","loaderSelector":"#loader","topicMessageSelector":".lia-forum-topic-message-gte-5","containerSelector":"#inlineMessageReplyContainer_3","loaderEnabled":false,"useSimpleEditor":false,"isReplyButtonDisabled":false,"linearDisplayViewSelector":".lia-linear-display-message-view","threadedDetailDisplayViewSelector":".lia-threaded-detail-display-message-view","replyEditorPlaceholderWrapperSelector":".lia-placeholder-wrapper","renderEvent":"LITHIUM:renderInlineMessageReply","expandedRepliesSelector":".lia-inline-message-reply-form-expanded","isLazyLoadEnabled":false,"layoutView":"threaded","isAllowAnonUserToReply":true,"replyButtonSelector":".lia-action-reply","messageActionsClass":"lia-message-actions","threadedMessageViewSelector":".lia-threaded-display-message-view-wrapper","lazyLoadScriptsEvent":"LITHIUM:lazyLoadScripts","isGteForumV5":true}); LITHIUM.AjaxSupport({"ajaxOptionsParam":{"event":"LITHIUM:renderInlineMessageReply"},"tokenId":"ajax","elementSelector":"#inlineMessageReplyContainer_3","action":"renderInlineMessageReply","feedbackSelector":"#inlineMessageReplyContainer_3","url":"https://community.hubspot.com/t5/forums/v5/forumtopicpage.inlinemessagereplycontainer:renderinlinemessagereply?t:ac=board-id/product_discussions_jp/thread-id/1310/q-p/cHJvZmlsZS5sYW5ndWFnZTpmcg..&t:cp=messages/contributions/messageeditorscontributionpage","ajaxErrorEventName":"LITHIUM:ajaxError","token":"1DqqoP1ncjJmpM7J9mA7mEY2-FH-Fi1OIsz9rG1cEQY."}); LITHIUM.AjaxSupport({"ajaxOptionsParam":{"event":"LITHIUM:lazyLoadScripts"},"tokenId":"ajax","elementSelector":"#inlineMessageReplyContainer_3","action":"lazyLoadScripts","feedbackSelector":"#inlineMessageReplyContainer_3","url":"https://community.hubspot.com/t5/forums/v5/forumtopicpage.inlinemessagereplycontainer:lazyloadscripts?t:ac=board-id/product_discussions_jp/thread-id/1310/q-p/cHJvZmlsZS5sYW5ndWFnZTpmcg..&t:cp=messages/contributions/messageeditorscontributionpage","ajaxErrorEventName":"LITHIUM:ajaxError","token":"RTSBofyFyMrVW80EyFwVBHeD5Bz1AuZifrewSfbungw."}); LITHIUM.AjaxSupport.fromLink('#kudoEntity_3', 'kudoEntity', '#ajaxfeedback_3', 'LITHIUM:ajaxError', {}, 'JOeMbQF_qNElEKlOms-38YSfD88sUZQbJzDaFs5J9CM.', 'ajax'); LITHIUM.AjaxSupport.ComponentEvents.set({ "eventActions" : [ { "event" : "kudoEntity", "actions" : [ { "context" : "envParam:entity", "action" : "rerender" } ] } ], "componentId" : "kudos.widget.button", "initiatorBinding" : true, "selector" : "#kudosButtonV2_3", "parameters" : { "displayStyle" : "horizontal", "disallowZeroCount" : "false", "revokeMode" : "true", "kudosable" : "true", "showCountOnly" : "false", "disableKudosForAnonUser" : "false", "useCountToKudo" : "false", "entity" : "914459", "linkDisabled" : "false" }, "initiatorDataMatcher" : "data-lia-kudos-id" }); LITHIUM.AjaxSupport.ComponentEvents.set({ "eventActions" : [ { "event" : "approveMessage", "actions" : [ { "context" : "", "action" : "rerender" }, { "context" : "", "action" : "pulsate" } ] }, { "event" : "unapproveMessage", "actions" : [ { "context" : "", "action" : "rerender" }, { "context" : "", "action" : "pulsate" } ] }, { "event" : "deleteMessage", "actions" : [ { "context" : "lia-deleted-state", "action" : "addClassName" }, { "context" : "", "action" : "pulsate" } ] }, { "event" : "QuickReply", "actions" : [ { "context" : "envParam:feedbackData", "action" : "rerender" } ] }, { "event" : "expandMessage", "actions" : [ { "context" : "envParam:quiltName,expandedQuiltName", "action" : "rerender" } ] }, { "event" : "ProductAnswer", "actions" : [ { "context" : "envParam:quiltName", "action" : "rerender" } ] }, { "event" : "ProductAnswerComment", "actions" : [ { "context" : "envParam:selectedMessage", "action" : "rerender" } ] }, { "event" : "editProductMessage", "actions" : [ { "context" : "envParam:quiltName,message", "action" : "rerender" } ] }, { "event" : "MessagesWidgetEditAction", "actions" : [ { "context" : "envParam:quiltName,message,product,contextId,contextUrl", "action" : "rerender" } ] }, { "event" : "ProductMessageEdit", "actions" : [ { "context" : "envParam:quiltName", "action" : "rerender" } ] }, { "event" : "MessagesWidgetMessageEdit", "actions" : [ { "context" : "envParam:quiltName,product,contextId,contextUrl", "action" : "rerender" } ] }, { "event" : "AcceptSolutionAction", "actions" : [ { "context" : "", "action" : "rerender" } ] }, { "event" : "RevokeSolutionAction", "actions" : [ { "context" : "", "action" : "rerender" } ] }, { "event" : "addThreadUserEmailSubscription", "actions" : [ { "context" : "", "action" : "rerender" } ] }, { "event" : "removeThreadUserEmailSubscription", "actions" : [ { "context" : "", "action" : "rerender" } ] }, { "event" : "addMessageUserEmailSubscription", "actions" : [ { "context" : "", "action" : "rerender" } ] }, { "event" : "removeMessageUserEmailSubscription", "actions" : [ { "context" : "", "action" : "rerender" } ] }, { "event" : "markAsSpamWithoutRedirect", "actions" : [ { "context" : "", "action" : "rerender" } ] }, { "event" : "MessagesWidgetAnswerForm", "actions" : [ { "context" : "envParam:messageUid,page,quiltName,product,contextId,contextUrl", "action" : "rerender" } ] }, { "event" : "MessagesWidgetEditAnswerForm", "actions" : [ { "context" : "envParam:messageUid,quiltName,product,contextId,contextUrl", "action" : "rerender" } ] }, { "event" : "MessagesWidgetCommentForm", "actions" : [ { "context" : "envParam:messageUid,quiltName,product,contextId,contextUrl", "action" : "rerender" } ] }, { "event" : "MessagesWidgetEditCommentForm", "actions" : [ { "context" : "envParam:messageUid,quiltName,product,contextId,contextUrl", "action" : "rerender" } ] } ], "componentId" : "forums.widget.message-view", "initiatorBinding" : true, "selector" : "#messageview_3", "parameters" : { "disableLabelLinks" : "false", "truncateBodyRetainsHtml" : "false", "forceSearchRequestParameterForBlurbBuilder" : "false", "kudosLinksDisabled" : "false", "useSubjectIcons" : "true", "quiltName" : "ForumMessage", "truncateBody" : "true", "message" : "914459", "includeRepliesModerationState" : "true", "syndicatedView" : "false", "useSimpleView" : "false", "useTruncatedSubject" : "true", "disableLinks" : "false", "messageViewOptions" : "1111110111111111111110111110100101011101", "displaySubject" : "true" }, "initiatorDataMatcher" : "data-lia-message-uid" }); LITHIUM.MessageViewDisplay({"openEditsSelector":".lia-inline-message-edit","renderInlineFormEvent":"LITHIUM:renderInlineEditForm","componentId":"threadeddetaildisplaymessageviewwrapper_2","componentSelector":"#threadeddetaildisplaymessageviewwrapper_2","editEvent":"LITHIUM:editMessageViaAjax","collapseEvent":"LITHIUM:collapseInlineMessageEditor","messageId":914459,"confimationText":"Vous avez d'autres éditeurs de message ouverts, et les données qu'ils contiennent pourraient être perdues. 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