** UPDATE **
I heard from Zoom that they plan on rolling out a ZoomPhone integration for HubSpot “sometime in Q4,” so keep your eyes peeled!
** UPDATE **
I heard from Zoom that they plan on rolling out a ZoomPhone integration for HubSpot “sometime in Q4,” so keep your eyes peeled!
This is great news @Akamu77 !! Where did you hear this?
Hey @Dylan any insights? Can you shed any light on this?
Copy-pasting the email from my ZoomPhone Account Manager, on Oct 27:
“We have a HubSpot Integration for Zoom Phone that will be featured in our App
Marketplacevery soon! This was announced atour user conference Zoomtopia this year and it is currently slated for a
Q3/Q4 release!
You can still set up click to dial today if needed in Hubspot, but the full
integration should be out soon.”
Thanks for sharing!
Would be nice if Hubspot could join in at this point and confirm.
I would love this feature
Yes, this would definitely be useful
Zoom phone needs to integrate with HubSpot. No need for users to have to indiviudally log calls from mobile phone into HubSpot activity. Very inefficient
**UPDATE**
My contact at Zoom tells me the ZoomPhone integration is scheduled to roll out on January 22nd! I’m so excited!! @Dylan
Is there any update on this function? I need call logs in hubspot
I spoke to our technical rep who said they couldn’t get a straight answer from their engineering team on this. He said it looks like they might be developing an integration, but there’s been no mention of a go-live date or confirmation that this is being worked on by their internal team. He is going to keep digging in to get me an answer. We need it too!!!
@Akamu77 it doesnt look like the integration is out?
Yeah, I’ve asked my zoom contact, still waiting to hear back.
Definitely need calling integration with Zoom Phone.
In the Zoom Phone support documents (last updated: January 27, 2022) - https://support.zoom.us/hc/en-us/articles/4423195886221-Zoom-Phone-HubSpot-integration, it says to set up the Zoom Phone for HubSpot integration that I need to download the Zoom Phone for HubSpot app from the HubSpot Marketplace.
However, there is no Zoom Phone app in the HubSpot marketplace.
Does anyone know of a recommended process or workaround to integrate Zoom Phone with HubSpot?
@TRoald Thats a big find, I wonder if Zoom released the documentation early on accident.
Quite telling for how Hubspot’s product team deals with the community forum posts in general: the idea is marked as “not currently planned” but a customer finds a kb article on Zoom’s site saying that the functionality is imminent. Across all ideas on this forum I find it extremely difficult to get anything meaningful out of the various product managers… ![]()
To be fair, it’s probably that this feature request is “not currently
planned by Hubspot,” even while it is being worked on by Zoom, a 3rd party
provider.
I’ve heard that Zoom is working on an integration and is already in testing phases.
@finn I looked up for the knowledge base you mentioned, and I found this.
It does sound like something that Zoom are working on directly on their side, like @Akamu77 advised. It is definitely not one of our native integrations and for that reason, we do not have any confirmation right now on when it will be launched or how the feature will work
Hi All
Thanks for your interest and requests for a Zoom Phone integration with HubSpot.
HubSpot currently does not have plans to develop a Zoom Phone integration.
However, our partners over at Zoom have just launched their own Zoom Phone integration for HubSpot.
You can find in on HubSpots Marketplace Listing here.
We are in close collaboration with Zoom on this project. We would love to hear your feedback, feel free to leave a review on the marketplace listing.
Thanks
Patrice