# Zendesk integration does not work.

**URL:** <https://community.hubspot.com/t/zendesk-integration-does-not-work/80270>\
**Category:** Marketplace Apps\
**Tags:** professional\
**Created:** [April 28, 2023, 2:40pm UTC](https://community.hubspot.com/t/zendesk-integration-does-not-work/80270 "2023-04-28T14:40:00Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![JOrlando1](https://avatars.discourse-cdn.com/v4/letter/j/a88e57/32.png) [@JOrlando1](https://community.hubspot.com/u/JOrlando1)\
**Post date:** [April 28, 2023, 2:40pm UTC](https://community.hubspot.com/t/zendesk-integration-does-not-work/80270/1 "2023-04-28T14:40:00Z")

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I set up the integration for Zendesk so we can move all our tickets to hubspot. No data seems to be coming over. There is no log to see if it is even working. Please help.

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**Author:** ![elizheleva](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/elizheleva/32/51055_2.png) [@elizheleva](https://community.hubspot.com/u/elizheleva)\
**Post date:** [April 29, 2023, 6:26pm UTC](https://community.hubspot.com/t/zendesk-integration-does-not-work/80270/2 "2023-04-29T18:26:31Z")

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Hi, @JOrlando1 ,

some screenshots would help to troubleshoot this. It might be down to the integration itself, or the subscription of Zendesk that you have, or how your pipelines are set up, etc.

Alternatively, feel free to [book a quick call](https://meetings.hubspot.com/elizheleva2/help-the-community), so you can share your screen and I can help you troubleshoot.

Thanks,

Eli