I have created a draft email and all is saved ok - however when I try to send I get an error that my email doesnt have an unsubscribe link. I have got the unsubscribe box clicked in my options and on my draft there is an unsubscribe at the bottom of the email… However I am still getting that error. Any advice please?
Hi @LHarris8
Can you share a screenshot of your email settings and draft/preview email?
The link needs to be an actual email subscription link (screenshot 1) and either link to “subscription preference” or “unsubscribe all” (screenshot 2).
I hope that helps.
Frank
Hi @LHarris8,
Did you potentially remove it from the web version of the email? HubSpot still requires it to be there.
Best regards