You have reached your secondly limit after creating private app

Hi, yesterday we switched over to a private app since our API keys were getting depricated today. After switching over to the private app and refactoring to use the newest v3 endpoints, we are now getting rate limit errors. We are not calling Hubspot any more or less so I am confused as to why this is happening.
So far, we have had this error 17 times in the last 14 hours. One endpoint we are using that is causing errors is “https://api.hubapi.com/crm/v3/objects/contacts/search” that we are using with an EQ filter to get a specific contact.

Hi, @KTriviso :waving_hand: Quick questions:

  • Is this for a portal with a paid subscription?
  • If so, have you already filed a support ticket?

P;lease note, I am not trying to bounce you around. I want to make sure I understand the steps you’ve already taken.

Best,

Jaycee