# Wrong user logged in email activity (gmail)

**URL:** <https://community.hubspot.com/t/wrong-user-logged-in-email-activity-gmail/79904>\
**Category:** Gmail Sales Extension\
**Tags:** sales-email\
**Created:** [April 24, 2023, 9:06am UTC](https://community.hubspot.com/t/wrong-user-logged-in-email-activity-gmail/79904 "2023-04-24T09:06:00Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![SBrown6](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/sbrown6/32/97997_2.png) [@SBrown6](https://community.hubspot.com/u/SBrown6)\
**Post date:** [April 24, 2023, 9:06am UTC](https://community.hubspot.com/t/wrong-user-logged-in-email-activity-gmail/79904/1 "2023-04-24T09:06:00Z")

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With one user specifically, “Holly”, we are seeing all her email activity being logged as a seperate user “Christian”.

The contact has Contact Owner = Holly.

The Recent Communications section shows “Christian” sent an email to the contact.

 ![Screenshot 2023-04-24 at 10.01.04.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/7/5/75e309cc75c95b7fca26b1bf848395aed32e0b2e.png)

But when clicking on “email”, it shows clearly that it was sent by Holly.

 ![Screenshot 2023-04-24 at 10.02.34.jpg](https://d2qpr2jzcazej7.cloudfront.net/original/3X/b/f/bfb831a22f7ba00235b09c4703f27a2bc5e4aa14.jpeg)

I’ve checked and Holly is logged into HubSpot correctly and connected her gmail correctly.

It’s happened to a few contacts where Holly is being logged as Christian.

Any likely causes of this?

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**Author:** ![SBrown6](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/sbrown6/32/97997_2.png) [@SBrown6](https://community.hubspot.com/u/SBrown6)\
**Post date:** [April 25, 2023, 10:28am UTC](https://community.hubspot.com/t/wrong-user-logged-in-email-activity-gmail/79904/2 "2023-04-25T10:28:08Z")

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Issue resolved by the very helpful Mark on webchat. Christian had also been added as a contact in the system, and Holly’s email had been added to Christians record as an additional email, hence why it was being logged.

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**Author:** ![MiaSrebrnjak](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/miasrebrnjak/32/10_2.png) [@MiaSrebrnjak](https://community.hubspot.com/u/MiaSrebrnjak)\
**Post date:** [April 26, 2023, 1:41pm UTC](https://community.hubspot.com/t/wrong-user-logged-in-email-activity-gmail/79904/3 "2023-04-26T13:41:58Z")

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I’m glad to hear that this was resolved. Thanks for updating this thread!

Cheers  
Mia, Community Team