# Wrong Score **URL:** \ **Category:** HubSpot Academy Support\ **Created:** [September 6, 2018, 2:38pm UTC](https://community.hubspot.com/t/wrong-score/10087 "2018-09-06T14:38:30Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![Ally19](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/ally19/32/14727_2.png) [@Ally19](https://community.hubspot.com/u/Ally19)\ **Post date:** [September 6, 2018, 2:38pm UTC](https://community.hubspot.com/t/wrong-score/10087/1 "2018-09-06T14:38:30Z")
Good afternoon- I just took the Inbound Certification exam and saw on the page before taking it that I needed to get 38/50 correct to pass. I got 39/50 and received a “Sorry, you didn’t pass” notification followed by an e-mail that said I didn’t pass because I only got 39/60 (vs. 50). Based on the intro, I believe I should have passed. Could someone please get back to me? Thank you, Allyson ---
**Author:** ![Jenny](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jenny/32/24_2.png) [@Jenny](https://community.hubspot.com/u/Jenny)\ **Post date:** [September 10, 2018, 9:39pm UTC](https://community.hubspot.com/t/wrong-score/10087/2 "2018-09-10T21:39:30Z")
Hi @Ally19, The Inbound Certification exam does have a total of 60 questions and I am seeing you as having a score of 39/60. ![Screen Shot 2018-09-10 at 5.37.23 PM.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/5/8/58b76730bf7082fe69d525b1d05a0ed561a47655.png) You can retake the exam, though, so I would recommend doing that in order to complete the certification 🙂 Thanks, Jenny ---
**Author:** ![Ally19](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/ally19/32/14727_2.png) [@Ally19](https://community.hubspot.com/u/Ally19)\ **Post date:** [September 11, 2018, 8:46pm UTC](https://community.hubspot.com/t/wrong-score/10087/3 "2018-09-11T20:46:15Z")
Hi Jenny- Thank you for the thoughtful response, but I think there is an issue with the system. I took a quiz that only had 50 questions. I got a score of 39/50. I have a screenshot of that score (not the 39/60 that was after delivered to me via e-mail and what youre probably seeing), and I can send it you. I took it as a result of being surprised by the “Failed” since I had seen the 38/50 requirement to pass before taking the exam. If you could please provide an e-mail address, I’m happy to send it to you. I should have passed. I see now that the test has changed and has 60 questions, but I took a 50 question test and got 39/50 correct, which is above the 76% threshold equal to that of the new exam at 46/60 or 76%. I shouldn’t have to take the test all over again when I got above the score advertised as the passing rate. Thank you, Allyson ---
**Author:** ![Jenny](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jenny/32/24_2.png) [@Jenny](https://community.hubspot.com/u/Jenny)\ **Post date:** [September 12, 2018, 3:39pm UTC](https://community.hubspot.com/t/wrong-score/10087/4 "2018-09-12T15:39:23Z")
Hi @Ally19, Thanks for reaching out! There haven’t been any changes to the exam that I am aware of, but the best next step would be to send the email so I can take a look. You can send the email to [community@hubspot.com](mailto:community@hubspot.com). Thanks, Jenny ---
**Author:** ![Jenny](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jenny/32/24_2.png) [@Jenny](https://community.hubspot.com/u/Jenny)\ **Post date:** [September 12, 2018, 8:11pm UTC](https://community.hubspot.com/t/wrong-score/10087/5 "2018-09-12T20:11:22Z")
Hi @Ally19, Thank you for your email! I am partnering with the Academy team to see what exactly occured and figure out next steps. Thank you for your patience! Jenny ---
**Author:** ![Jenny](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jenny/32/24_2.png) [@Jenny](https://community.hubspot.com/u/Jenny)\ **Post date:** [September 18, 2018, 12:55pm UTC](https://community.hubspot.com/t/wrong-score/10087/6 "2018-09-18T12:55:46Z")
Hi @Ally19, I just wanted to reach out and confirm that the team was able to see that you did receive a passing score on the exam and as such, you should see the Inbound certification within your portal now. Thank you for your patience! Jenny