# Wrong labels?

**URL:** <https://community.hubspot.com/t/wrong-labels/77242>\
**Category:** Reporting & Analytics\
**Tags:** analytics-tools\
**Created:** [March 15, 2023, 2:46pm UTC](https://community.hubspot.com/t/wrong-labels/77242 "2023-03-15T14:46:43Z")\
**Posts on this page:** 5\
**Page:** 1

<div class="post-metadata">

**Author:** ![LG\_1](https://avatars.discourse-cdn.com/v4/letter/l/3ab097/32.png) [@LG\_1](https://community.hubspot.com/u/LG_1)\
**Post date:** [March 15, 2023, 2:46pm UTC](https://community.hubspot.com/t/wrong-labels/77242/1 "2023-03-15T14:46:43Z")

</div>

Hi, when filtering in hubspot you can chose “and” or “or”. But they behave incorrectly.

When I want to exclude things from the list I need in hubspot chose A and B. but that normally means that The clients that should be removed from the list should match with A and B. But now when I chose “and”, hubspot removes from the list clients that either have A or B.

So if I want to remove any client that has **either** A or/and B then I should chose “or” but the end-result in Hubspot is that it removes client that has both A and B.

I think there might be a label issue here? “and” should be “or” in this case. I do not know where to send these “improvements” so I chose to post it here

---

<div class="post-metadata">

**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\
**Post date:** [March 15, 2023, 3:58pm UTC](https://community.hubspot.com/t/wrong-labels/77242/2 "2023-03-15T15:58:28Z")

</div>

Hi [@LG\_](https://community.hubspot.com/t5/user/viewprofilepage/user-id/537085),

I understand how this might be misleading but this is actually behaving correctly.

The way you would read filter criteria is that both criterion 1 AND criterion 2 must be true for a contact to enter a list. They need to fulfill both criteria. Alternatively, that criterion 1 OR criterion 2 must be true for a contact to enter a list. They just need to fulfill one criterion.

This is consistent with how logical operators work in general, see for example here: [Logical operators](https://javascript.info/logical-operators)

Changing this would upset **a lot** of people 😄

Best regards!

---

<div class="post-metadata">

**Author:** ![LG\_1](https://avatars.discourse-cdn.com/v4/letter/l/3ab097/32.png) [@LG\_1](https://community.hubspot.com/u/LG_1)\
**Post date:** [March 17, 2023, 7:25am UTC](https://community.hubspot.com/t/wrong-labels/77242/3 "2023-03-17T07:25:51Z")

</div>

Hi !

Well this is exactly what I mean, maybe I am doing it wrong but when chosing “and” it behaves as “or”.

I had to do as the picture below to remove all companies who fulfil either “collab partner” or “other”.

First I chose the “or” option but it somehow did not work as intended with me. For example companies marked as collab partner remained in the list. Maybe it is just a bug that appeared for me or something..

So what you write above is exactly how I want it to work, but it just doesn´t with me

 ![87539i6DD835F37814D5FB.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/f/4/f43d71af6f8589119519e4aa8620eb13f914abc8.png)

---

<div class="post-metadata">

**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\
**Post date:** [June 23, 2023, 12:29pm UTC](https://community.hubspot.com/t/wrong-labels/77242/4 "2023-06-23T12:29:50Z")

</div>

Hi [@LG\_](https://community.hubspot.com/t5/user/viewprofilepage/user-id/537085),

Lists don’t always reflect the criteria immediately, there is sometimes a short delay. Did the issue persist? Usually waiting a moment solves the issue.

Best regards

---

<div class="post-metadata">

**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\
**Post date:** [August 25, 2023, 2:07pm UTC](https://community.hubspot.com/t/wrong-labels/77242/5 "2023-08-25T14:07:52Z")

</div>

Hi [@LG\_](https://community.hubspot.com/t5/user/viewprofilepage/user-id/537085),

Did the issue resolve after a bit of waiting?

Have a great day!