“I retook and passed the Social Media Marketing exam on 31 August 2026, but my certificate still shows the previous March exam date. Please regenerate or update my certificate.”
Hi @Saloni1 and welcome, it’s a pleasure to have you here!
Thanks for flagging this to the HubSpot Community.
When checking internally, I can confirm that you passed the Social Media Marketing exam on August 2026. The certificate is in private so I can see the date on my end.
Can you please re-download the certificate from Academy → My Profile in an incognito window to see if this helps.
If it still displays the wrong date, can you please share a screenshot (without sensitive/confidential information) and I’ll ask internally for you.
Thanks and have a lovely day!
Bérangère