# Workflows & Sequences for Shared Inboxes **URL:** \ **Category:** HubSpot Ideas\ **Tags:** conversations-inbox\ **Created:** [April 2, 2021, 3:16pm UTC](https://community.hubspot.com/t/workflows-sequences-for-shared-inboxes/34910 "2021-04-02T15:16:18Z")\ **Posts on this page:** 2\ **Page:** 1
**Author:** ![RebeccaAM](https://avatars.discourse-cdn.com/v4/letter/r/f19dbf/32.png) [@RebeccaAM](https://community.hubspot.com/u/RebeccaAM)\ **Post date:** [April 2, 2021, 3:16pm UTC](https://community.hubspot.com/t/workflows-sequences-for-shared-inboxes/34910/1 "2021-04-02T15:16:18Z")
It would be awesome if we could create a workflow or sequence from a shared inbox. Currently, it seems we can only create a workflow from the default email and a sequence from a personal email. The way we use hubspot, we send emails to clients on behalf of our partners. Each partner has their own email address that the client email needs to come from. For example: my email is [rebecca@mycompany.com](mailto:rebecca@mycompany.com). If I need to send an email to Sally on behalf of Partner A, I need to send it from [PartnerACares@gmail.com](mailto:PartnerA@gmail.com,). With the current settings, I can only create a sequence from [rebecca@mycompany.com](mailto:rebecca@mycompany.com). I’m not really sure about the workflow settings as I don’t seem to have the access to create an automated email, but the Seuqence option fits my needs better anyway. ---
**Author:** ![rfrisch](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/rfrisch/32/199937_2.png) [@rfrisch](https://community.hubspot.com/u/rfrisch)\ **Post date:** [October 2, 2023, 4:47pm UTC](https://community.hubspot.com/t/workflows-sequences-for-shared-inboxes/34910/2 "2023-10-02T16:47:51Z")
We could also use this. Our context is for Support. We want to be able to send sequences to schedule meetings (and follow up when they dont schedule automatically) but use the shared support email to do so.